So, DNDBEYOND.com login with gmail account at the time was non-functional. Couldn't access account using my standard login and was advised to use Twitch (uses same email address as dndbeyond.com account) to login.
Foolishly did that.
It's not possible to merge accounts. I was given some non-sensical "solution" by a CSR barely related to my query and the other solution was to delete the second account and lose content.
Apparently, if I want my content, I have to buy it again. Thanks to dndbeyond.com website at that time not allowing a gmail login, and bad advice.
Can't access the content. Every time I click on a link in the table of contents, I'm taken to a page to PURCHASE what I have already bought.
I get this message if I once again try to redeem the code I was provided with:
This code has already been redeemed and cannot be used.
Please help.
Thanks.
Make sure that your Account Entitlements are in sync: (https://www.dndbeyond.com/account/marketplace).
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Yes, account entitlements are synced.
Meh, went to Customer support and provided proof of purchase. Now just waiting...
Wow, CSR was terrible in the end.
So, DNDBEYOND.com login with gmail account at the time was non-functional. Couldn't access account using my standard login and was advised to use Twitch (uses same email address as dndbeyond.com account) to login.
Foolishly did that.
It's not possible to merge accounts. I was given some non-sensical "solution" by a CSR barely related to my query and the other solution was to delete the second account and lose content.
Apparently, if I want my content, I have to buy it again. Thanks to dndbeyond.com website at that time not allowing a gmail login, and bad advice.