I am the DM for a small campaign and I have lost the ability to view the character sheets for the characters in my campaign. I go to Collections-> My Campaigns -> View Campaign and I can see the characters listed. But when I click on the character, or "edit", or "view" I get the message that "We rolled a 1 on our API check" with error code "6b967d7fd3974a77b0be4c64ff85a587" version "@dndbeyond/character-app@1.53.3"
This has been broken for me for over 24 hours now. I tried disabling my ad blocker but it did not help.
What is the name of the campaign? What are the names of the characters? Whate are the players’ usernames? Funky stuff in the names of those things can lead to just such errors.
All of those names are upper and lowercase English alphabet. Nothing funky. I just tried it with a different browser (safari instead of firefox) and it works. Maybe a browser compatibility issue or a cache issue.
It is broken in Firefox but works in Safari. I've got a workaround so I'm not going to look into it any further but I do use PiHole for DNS as an ad blocker. No VPN or browser extensions. Thanks for your suggestions.
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I am the DM for a small campaign and I have lost the ability to view the character sheets for the characters in my campaign. I go to Collections-> My Campaigns -> View Campaign and I can see the characters listed. But when I click on the character, or "edit", or "view" I get the message that "We rolled a 1 on our API check" with error code "6b967d7fd3974a77b0be4c64ff85a587" version "@dndbeyond/character-app@1.53.3"
This has been broken for me for over 24 hours now. I tried disabling my ad blocker but it did not help.
What is the name of the campaign? What are the names of the characters? Whate are the players’ usernames? Funky stuff in the names of those things can lead to just such errors.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
All of those names are upper and lowercase English alphabet. Nothing funky. I just tried it with a different browser (safari instead of firefox) and it works. Maybe a browser compatibility issue or a cache issue.
Are you running any ad/popup blockers, browser extensions, or a VPN? One of those might be interfering with DDB.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
It is broken in Firefox but works in Safari. I've got a workaround so I'm not going to look into it any further but I do use PiHole for DNS as an ad blocker. No VPN or browser extensions. Thanks for your suggestions.