My character page wont load on my computer no matter what I do. Every other feature of the site works fine. I've tried chrome, edge, firefox. Cleared cache and history on all of them, even rebooted the computer. My characters show up fine on mobile.
There was a bug/server side issue earlier today that was interfering with character access. It has been addressed, but maybe it's taking some time for the fix to filter down to everyone??
Thanks for telling us what you tried. If it doesn't resolve in another hour or so, I'd suggest contacting support (see my signature)
Same here with the problem. My desktop has Windows 10 and I haven't been able to get it to work on any browser for over a month. My laptop's Windows 11 however works just fine. /boggle
I'm having the same problem. I can't open the app on my phone tablet or computer it always says updating sources and if I go on the website it won't let me access any of my characters
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My character page wont load on my computer no matter what I do. Every other feature of the site works fine. I've tried chrome, edge, firefox. Cleared cache and history on all of them, even rebooted the computer. My characters show up fine on mobile.
There was a bug/server side issue earlier today that was interfering with character access. It has been addressed, but maybe it's taking some time for the fix to filter down to everyone??
Thanks for telling us what you tried. If it doesn't resolve in another hour or so, I'd suggest contacting support (see my signature)
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
Same thing has been happening to me for months...I've tried all the same things + clearing cookies.
It says your support ticket link doesn't exist btw!
Same here with the problem. My desktop has Windows 10 and I haven't been able to get it to work on any browser for over a month. My laptop's Windows 11 however works just fine. /boggle
This is ridiculous. Still an issue now, and I've had the problem for months.
Reality is more amazing than we are often led to believe.
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I'm having the same problem. I can't open the app on my phone tablet or computer it always says updating sources and if I go on the website it won't let me access any of my characters