I've recently attempted to join a campaign but all of the shared content wasn't there. The other players were able to access it but it never showed up on mine even if all content was enabled. I tested this with multiple campaigns and found that the issue persisted across all of them. What can I do to fix this?
-go to https://www.dndbeyond.com/account and click on the Marketplace tab; under Account entitlements, check to see if you need to sync; if it does, click the sync button
-if that doesn't fix it, ask whoever turned on content sharing (usually, but not always the DM) to do the same in their account and then to turn content sharing off and back on again
-if that still doesn't do it, try repeating the first step
Please let us know whether or not that fixes it for you.
What content wasn't available? On your character sheet preferences page, do you have any of the sliders for things like Magic: the Gathering content or Critical Role content turned off (grey)?
I've recently attempted to join a campaign but all of the shared content wasn't there. The other players were able to access it but it never showed up on mine even if all content was enabled. I tested this with multiple campaigns and found that the issue persisted across all of them. What can I do to fix this?
-go to https://www.dndbeyond.com/account and click on the Marketplace tab; under Account entitlements, check to see if you need to sync; if it does, click the sync button
-if that doesn't fix it, ask whoever turned on content sharing (usually, but not always the DM) to do the same in their account and then to turn content sharing off and back on again
-if that still doesn't do it, try repeating the first step
Please let us know whether or not that fixes it for you.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
I followed the directions provided and they unfortunately didn't fix the issue. According to my account page, I'm already in sync.
Edit: We got around this issue by having the DM create a sheet and assign it to me, but I'd still like to have a solution to this if possible.
What content wasn't available? On your character sheet preferences page, do you have any of the sliders for things like Magic: the Gathering content or Critical Role content turned off (grey)?
Birgit | Shifter | Sorcerer | Dragonlords
Shayone | Hobgoblin | Sorcerer | Netherdeep