Same issue, own pre-ordered the bundle, cannot access any of the features in character builder and clicking on any spells brings me to the purchase page. Content shows in my order history as purchased.
That happened to me too. But if I move through the book to find the items that the links SHOULD have taken me to, I can get the info I needed.
My problem is that the maps aren't available in the VTT as they should be, and I purchased the big expensive bundle even though I don't need the physical books.
I have logged out, logged back on. And as my original post stated, I did do the resync, I did confirm that it's in my orders and nothing no access even after logging out.
I have access to all the perks, the dice, the maps, the play alone, all the bonus content but for some reason, the actual book is not coming up.
I am a master tier subscriber and the preorder shows in my orders and i have access to all the bonus books
when i click on Arcana unleashed it takes me to the table of contents but following each link it takes me to the marketplace.
Ive already re-synced my account and waited 24hrs, problem still occurs.
Currently running on my android via Google chrome.
Have not attempted via the app yet
Same issue, own pre-ordered the bundle, cannot access any of the features in character builder and clicking on any spells brings me to the purchase page. Content shows in my order history as purchased.
I had to log out of my DnDB account and log back in to be able to access Arcana Unleashed on my character sheets and in the mobile app.
This worked for me aswell!
Can @calonus and @TheHive both confirm if this worked for them?
All my details are found on my website
And heres some DM info and reviews
Cuz feedback is important
That happened to me too. But if I move through the book to find the items that the links SHOULD have taken me to, I can get the info I needed.
My problem is that the maps aren't available in the VTT as they should be, and I purchased the big expensive bundle even though I don't need the physical books.
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I have logged out, logged back on. And as my original post stated, I did do the resync, I did confirm that it's in my orders and nothing no access even after logging out.
I have access to all the perks, the dice, the maps, the play alone, all the bonus content but for some reason, the actual book is not coming up.
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ModeratorIf you checked everything on the page above and every answer was "yes", then you'll probably want to contact customer support:
https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/226962-customer-support
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd