I'm having issues accessing my character sheets, each time I try to open one I get an error message of the following type:
Whoops! We rolled a 1 on our API check. We're heading into town to visit the blacksmith for repairs. Try again after a Short Rest. Error Code: a71a7b17007e4d5b8e0a8551eb1ad131 Version: 3.9.1
The specific long error code changes each time, but there is always an image in the background featuring a beholder superimposed over a 500 error number.
Running a VPN, Adblock Plus Chrome Extension on my desktop. The weird part of the behaviour is that I could access every other part of the site, just not the character builder or character sheets. I could even delete/copy characters from the 'My Characters' page.
I have the same VPN on mobile however and I was able to access my character via the new DDB Player App (android), and even navigate to the 'View on Website' version of the sheet (app doesn't have dice roller yet it seems).
I'm going to try the desktop again today and see if toggling VPN and Adblock on/off solves it.
Recommend to anyone to always download a PDF copy of your sheet just in case this happens!
Turns out it was related to the VPN. I'm using NordVPN, but the VPN itself wasn't the issue. Nord has a malware/adblocking feature called Cybersec - when this is enabled the character sheet API fails. Does anyone know how to flag this to the devs?
Turns out it was related to the VPN. I'm using NordVPN, but the VPN itself wasn't the issue. Nord has a malware/adblocking feature called Cybersec - when this is enabled the character sheet API fails. Does anyone know how to flag this to the devs?
It isn’t a DDB problem, it’s a Nord problem. You have to notify them that their cyber security feature is causing problems with this website as per Nord’s request.
Hi,
I'm having issues accessing my character sheets, each time I try to open one I get an error message of the following type:
Whoops! We rolled a 1 on our API check. We're heading into town to visit the blacksmith for repairs.
Try again after a Short Rest.
Error Code: a71a7b17007e4d5b8e0a8551eb1ad131
Version: 3.9.1
The specific long error code changes each time, but there is always an image in the background featuring a beholder superimposed over a 500 error number.
Using desktop on PC with Chrome.
Any guidance appreciated!
Exact same issue:
Whoops! We rolled a 1 on our API check. We're heading into town to visit the blacksmith for repairs.
Try again after a Short Rest.
Same here.
“A foole and his money be soone at debate: which after with sorow repents him too late.”
Are any of you running any ad/popup blockers, browser extensions, or VPN that may be interfering with DDB?
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Running a VPN, Adblock Plus Chrome Extension on my desktop. The weird part of the behaviour is that I could access every other part of the site, just not the character builder or character sheets. I could even delete/copy characters from the 'My Characters' page.
I have the same VPN on mobile however and I was able to access my character via the new DDB Player App (android), and even navigate to the 'View on Website' version of the sheet (app doesn't have dice roller yet it seems).
I'm going to try the desktop again today and see if toggling VPN and Adblock on/off solves it.
Recommend to anyone to always download a PDF copy of your sheet just in case this happens!
I figured it out!
Turns out it was related to the VPN. I'm using NordVPN, but the VPN itself wasn't the issue. Nord has a malware/adblocking feature called Cybersec - when this is enabled the character sheet API fails. Does anyone know how to flag this to the devs?
It isn’t a DDB problem, it’s a Nord problem. You have to notify them that their cyber security feature is causing problems with this website as per Nord’s request.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
I tried everything you guys said but its still not working
There could be multiple possible reasons for you getting the error. Please post the url to your character sheet so someone can take a look.
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I'm on day 3 of it not even leting me make one.