Hello, i ordered Hellfire club starter set last Thursday and after that i only received a confirmation mail from Wizard of the Coast, but after that i didn't receive any delivery information and also my money is still on the bank, payment was not yet submitted. Can someone help me, i contacted Wizard support but didn't get any answers from them yet.

You need to wait for support to get back to you, no one here can help any better than they can

Understood, i was just thinking if someone had similar experience like this.

For physical books, they don't bill your card until they ship.