-have your friend Check their entitlements here:https://www.dndbeyond.com/account and clicking on the marketplace tab. If it says they need to sync, they should tap,the sync button.
-while they are there, they should verify that their sub is active
-have them turn content sharing off and then back on
-check your own entitlements for syncing, as above
-if it’s not fixed immediately, log out and back in again and wait 20 minutes or so.
if none of this works, please post a link to your character
I'm making a new character and my only option is Their at the 3rd lvl archetype.
I don't own any content myself but I have everything shared through a friend for our campaign
-have your friend Check their entitlements here:https://www.dndbeyond.com/account and clicking on the marketplace tab. If it says they need to sync, they should tap,the sync button.
-while they are there, they should verify that their sub is active
-have them turn content sharing off and then back on
-check your own entitlements for syncing, as above
-if it’s not fixed immediately, log out and back in again and wait 20 minutes or so.
if none of this works, please post a link to your character
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
Also, don’t forget that your character has to be specifically in that campaign to take advantage of your DM’s content sharing.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting