I just logged into my account using google and D&D beyond is acting like its a new account. I had a bunch of character sheets and purchases including an ongoing subscription that i now can't access. I definately didn't use the wrong email and I even had linked my account to wizards of the coast and i can't log in through that either.
i can still view the account on dnd beyond as well by going to the profile and typing in the user name so i dont think it's deleted. im extremely confused
You have a Wizards account for that one, too. I'm gonna poke support about this account being created, but the Wizards account should get you in. Let me know if it doesn't.
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// I am Arenlor Developers should read This Changelog Moderator for D&D Beyond's YouTube, Twitch, and Discord.
I am also experiencing this problem my original account name is Piecowy. I used to sign in using Twitch. I do not remember creating a wizards account and when I try to reset my password I do not get an email. I tried going to customer support on wizard of the coast site, and that lead me to another login page for zendesk, which I also do not have an account for. How am I supposed to contact their support?
I am also experiencing this problem my original account name is Piecowy. I used to sign in using Twitch. I do not remember creating a wizards account and when I try to reset my password I do not get an email. I tried going to customer support on wizard of the coast site, and that lead me to another login page for zendesk, which I also do not have an account for. How am I supposed to contact their support?
That account is tied to a google account that ends in 95.
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// I am Arenlor Developers should read This Changelog Moderator for D&D Beyond's YouTube, Twitch, and Discord.
Hello, I'm experiencing a login issue with my account. My username is Selser.
When I use the Google login, I can sign in, but it takes me to an empty account. When I try to log in using my Wizzardz account, I receive the following message:
"We could not find a D&D Beyond account associated with that account. Your account may be associated with another login provider, or you do not have an account yet and need to Create an Account."
Please help. I lost access to my game session yesterday because of this issue, and I have another session today as a Game Master. Without access to my data, I may have to cancel it.
Good day. I have a similar problem. My login during registration Tartulin. I don't see my character, but the GM sees him in our campaign. Link to char is https://www.dndbeyond.com/characters/145570724/yIJgNo A strange situation occurred during registration, for some reason the character was linked to the Tartulin48a29fbeca account As I understand it, this is a wizard account. Unfortunately, when i do to reset password, the email does not arrive (the mailbox is on gmail), is there a way to link the character to the Tartulin account.
Hello, I'm experiencing a login issue with my account. My username is Selser.
When I use the Google login, I can sign in, but it takes me to an empty account. When I try to log in using my Wizzardz account, I receive the following message:
"We could not find a D&D Beyond account associated with that account. Your account may be associated with another login provider, or you do not have an account yet and need to Create an Account."
Please help. I lost access to my game session yesterday because of this issue, and I have another session today as a Game Master. Without access to my data, I may have to cancel it.
Thank you in advance for your assistance.
Best regards, Selser
That account has an email address with what appears to be a name.
Rollback Post to RevisionRollBack
// I am Arenlor Developers should read This Changelog Moderator for D&D Beyond's YouTube, Twitch, and Discord.
Good day. I have a similar problem. My login during registration Tartulin. I don't see my character, but the GM sees him in our campaign. Link to char is https://www.dndbeyond.com/characters/145570724/yIJgNo A strange situation occurred during registration, for some reason the character was linked to the Tartulin48a29fbeca account As I understand it, this is a wizard account. Unfortunately, when i do to reset password, the email does not arrive (the mailbox is on gmail), is there a way to link the character to the Tartulin account.
You will need to contact customer support.
Rollback Post to RevisionRollBack
// I am Arenlor Developers should read This Changelog Moderator for D&D Beyond's YouTube, Twitch, and Discord.
Hellooo, I seem to be having a similar issue with my account and when i logged in again it gave me another fresh account I had apparently made when I was on my phone and trying to login into my original account. The username was NamelessButKnown85595564f3 and now I cant login to it because it takes me to this one. Thank you. <3
Hellooo, I seem to be having a similar issue with my account and when i logged in again it gave me another fresh account I had apparently made when I was on my phone and trying to login into my original account. The username was NamelessButKnown85595564f3 and now I cant login to it because it takes me to this one. Thank you. <3
You will need to contact customer support.
Rollback Post to RevisionRollBack
// I am Arenlor Developers should read This Changelog Moderator for D&D Beyond's YouTube, Twitch, and Discord.
I just logged into my account using google and D&D beyond is acting like its a new account. I had a bunch of character sheets and purchases including an ongoing subscription that i now can't access. I definately didn't use the wrong email and I even had linked my account to wizards of the coast and i can't log in through that either.
i can still view the account on dnd beyond as well by going to the profile and typing in the user name so i dont think it's deleted. im extremely confused
Please provide the name of the original account.
// I am Arenlor
Developers should read This Changelog
Moderator for D&D Beyond's YouTube, Twitch, and Discord.
WholeBees
You have a Wizards account for that one, too. I'm gonna poke support about this account being created, but the Wizards account should get you in. Let me know if it doesn't.
// I am Arenlor
Developers should read This Changelog
Moderator for D&D Beyond's YouTube, Twitch, and Discord.
ive tried going through wizards and its giving me the "We could not find a D&D Beyond account associated with that account" message
Does the account at https://myaccounts.wizards.com/account under Display name end in 61849?
// I am Arenlor
Developers should read This Changelog
Moderator for D&D Beyond's YouTube, Twitch, and Discord.
yes
Then I believe you will need to contact customer service over this one.
// I am Arenlor
Developers should read This Changelog
Moderator for D&D Beyond's YouTube, Twitch, and Discord.
gotcha thanks for the help anyway
I am also experiencing this problem my original account name is Piecowy. I used to sign in using Twitch. I do not remember creating a wizards account and when I try to reset my password I do not get an email. I tried going to customer support on wizard of the coast site, and that lead me to another login page for zendesk, which I also do not have an account for. How am I supposed to contact their support?
That account is tied to a google account that ends in 95.
// I am Arenlor
Developers should read This Changelog
Moderator for D&D Beyond's YouTube, Twitch, and Discord.
Hello,
I'm experiencing a login issue with my account. My username is Selser.
When I use the Google login, I can sign in, but it takes me to an empty account.
When I try to log in using my Wizzardz account, I receive the following message:
"We could not find a D&D Beyond account associated with that account. Your account may be associated with another login provider, or you do not have an account yet and need to Create an Account."
Please help. I lost access to my game session yesterday because of this issue, and I have another session today as a Game Master. Without access to my data, I may have to cancel it.
Thank you in advance for your assistance.
Best regards,
Selser
Good day.
I have a similar problem. My login during registration Tartulin.
I don't see my character, but the GM sees him in our campaign.
Link to char is https://www.dndbeyond.com/characters/145570724/yIJgNo
A strange situation occurred during registration, for some reason the character was linked to the Tartulin48a29fbeca account
As I understand it, this is a wizard account. Unfortunately, when i do to reset password, the email does not arrive (the mailbox is on gmail), is there a way to link the character to the Tartulin account.
That account has an email address with what appears to be a name.
// I am Arenlor
Developers should read This Changelog
Moderator for D&D Beyond's YouTube, Twitch, and Discord.
You will need to contact customer support.
// I am Arenlor
Developers should read This Changelog
Moderator for D&D Beyond's YouTube, Twitch, and Discord.
Hellooo,
I seem to be having a similar issue with my account and when i logged in again it gave me another fresh account I had apparently made when I was on my phone and trying to login into my original account. The username was NamelessButKnown85595564f3 and now I cant login to it because it takes me to this one.
Thank you. <3
You will need to contact customer support.
// I am Arenlor
Developers should read This Changelog
Moderator for D&D Beyond's YouTube, Twitch, and Discord.
I am also having this problem where once i log in with google my purchase and all my charecter sheets are gone. I have only ever logged in from google
You will need to contact customer service.
// I am Arenlor
Developers should read This Changelog
Moderator for D&D Beyond's YouTube, Twitch, and Discord.