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I have been using the Master Tier monthly subscription since past 1 year.
Recently on August 4th, 2020 I get a mail that D&D Beyond failed to validate payment and my subscription is cancelled.
Now when I try to re-subscribe it says error "Transaction not allowed".
I was using Paypal and my bank's debit card as the default payment option. Now even when I try to use my debit card directly it says the same error.
On raising a support ticket, they mentioned my bank has declined. I tried registering with my another bank account's debit card and the same issue!
Has any transaction rules changed? Is D&D Beyond accepting only credit cards now? -_-
Contact Customer Support
I have been using the Master Tier monthly subscription since past 1 year.
Recently on August 4th, 2020 I get a mail that D&D Beyond failed to validate payment and my subscription is cancelled.
Now when I try to re-subscribe it says error "Transaction not allowed".
I was using Paypal and my bank's debit card as the default payment option. Now even when I try to use my debit card directly it says the same error.
On raising a support ticket, they mentioned my bank has declined. I tried registering with my another bank account's debit card and the same issue!
Has any transaction rules changed? Is D&D Beyond accepting only credit cards now? -_-
Contact Customer Support
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