I wanted to share some content so I upgraded to the master subscription and bought races to share with my players and it took money twice and I don't have a subscription.
also bought races arent showing up even though they've been purchased.

help

As for the races, try going here and checking to make sure your entitlements are synced:

https://www.dndbeyond.com/account/marketplace

As for being charged twice, contact customer support and they can sort that out for you. Be patient, they are a bit backlogged lately:

https://dndbeyond.zendesk.com/hc/en-us/articles/360055233654-Contact-Information