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I wanted to share some content so I upgraded to the master subscription and bought races to share with my players and it took money twice and I don't have a subscription.also bought races arent showing up even though they've been purchased.
help
As for the races, try going here and checking to make sure your entitlements are synced:
https://www.dndbeyond.com/account/marketplace
As for being charged twice, contact customer support and they can sort that out for you. Be patient, they are a bit backlogged lately:
https://dndbeyond.zendesk.com/hc/en-us/articles/360055233654-Contact-Information
I wanted to share some content so I upgraded to the master subscription and bought races to share with my players and it took money twice and I don't have a subscription.
also bought races arent showing up even though they've been purchased.
help
As for the races, try going here and checking to make sure your entitlements are synced:
https://www.dndbeyond.com/account/marketplace
As for being charged twice, contact customer support and they can sort that out for you. Be patient, they are a bit backlogged lately:
https://dndbeyond.zendesk.com/hc/en-us/articles/360055233654-Contact-Information
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