This is the error message I get when I attempt to access a character in one of my campaigns "9aaa5d1052474c82924277b9a8608e1e".  All the other character open without a problem.  This one does not.  

https://www.dndbeyond.com/characters/34573341

Any ideas?

You mean a 403? And it's probably broken homebrew. Try editing their character and removing any homebrew to see if it fixes it.

A good place to start is something that provides spells above level 9 (intentionally or otherwise) - it can happen (I believe) when something provides spells that can be cast at a level equal to spent charges - which means if they provide more than 9 charges - they can be cast above 9 and the character sheet does not like that.

Yes, 403 Forbidden error, thanks.  I can't get into the character to edit it.  And, as far as I can recall, this particular character doesn't have any homebrew items on her.  (In reviewing my homebrew, she may have a homebrew background, the Medium.  If so, she's had the same background for the last couple of years.) 

The character is dual class bard/warlock, bard is college of spirits, and the warlock has the Undead patron, both UA.  I have another character that has the bard college of spirits and it opens fine.  Also, I just created a warlock and added the Undead patron.  No problem editing the new character.  

Thanks for the ideas, but without the ability to edit the character.  I'm not sure how to fix it.

If you're the DM of the campaign - you can go directly to the builder by clicking Edit on their character from the campaign menu. Is that 403'ing as well?

Quote from Emmber >>

If you're the DM of the campaign - you can go directly to the builder by clicking Edit on their character from the campaign menu. Is that 403'ing as well?

 Yes, it is.  It's a slightly different screen with a larger dragon image, but it's the same problem.  

In that case it's likely something only a moderator can diagnose - and I rarely ever see any on a weekend. You'll want to bump this thread again on Monday.

Sounds good, thanks!  I'll do that.

To be clear, is your player also unable to access their own character sheet too? If they can open it and you cannot then it may legit be an issue on your end.

Otherwise, did your player’s Subscription expire? If so, they will not be able to access any of their characters until they either designate the 6 to remain unlocked, or resubscribe. If that’s not it then follow the excellent advice Emmber has given you. However, when you bump this on Monday, don’t post “Bump.” That’s actually a violation of DDB’s policy and you’ll get told not to do it again. Since the Mods will need the URL for that character sheet anyway, post that instead.

@IamSposta Yep, I asked the person who's character I'm having problems with to see if she could access her character, and she got the same error I did.  I also checked using a different browser, and after deleting all my cookies and getting back into  DnD Beyond.  Same error in all cases.

This is the 403 Forbidden error message I get when I attempt to access a character in one of my campaigns "9aaa5d1052474c82924277b9a8608e1e".  All the other characters open without a problem.  This one does not.  

https://www.dndbeyond.com/characters/34573341

From a troubleshooting perspective, I've cleared cookies from my browser, and I've used a different browser and it makes no difference.  I still get the same 403 Forbidden error.  

The character is dual class bard/warlock, bard is college of spirits, and the warlock has the Undead patron, both UA.  I have another character that has the bard college of spirits and it opens fine.  Also, I just created a warlock and added the Undead patron.  No problem editing the new character.  

Any ideas?

Ah, okay -- I've passed that along.  I think she only has a free subscription, so I'm not sure what else she needs to do, but I'll see.

I had figured that was likely the case, which is why I had also suggested they check that as well.

Thanks, everything works as expected now.  I appreciate the assistance.  A moderator can close this thread, if they wish.