Do you use a VPN, ad blocker or browser extensions? If so, try turning them all off and see if you can access your character sheets. Is so, turn them back on one by one and check after each item is added to track down the culprit.
It's just called Browser on mine though I also have Chrome on here and whatever the issue is, it's somewhere on that browser. I opened the character sheets on Chrome and they are showing up perfectly fine. So yeah, maybe it was some kind of extension or something that suddenly installed that stopped me from viewing my sheets.
and is specifically characters in campaigns (multiple) that cannot be accessed. Non-campaign characters work fine as do copies of campaign characters (that are not in campaigns).
Have tried disabling dice, leaving campaign (works when not in campaign but breaks as soon as I rejoin), disabling content sharing. No luck.
Thoughts?
Edit: Works in Edge of all places, but not Firefox? Is there a browser setting I'm missing? Already tried deleting cache etc.
and is specifically characters in campaigns (multiple) that cannot be accessed. Non-campaign characters work fine as do copies of campaign characters (that are not in campaigns).
Have tried disabling dice, leaving campaign (works when not in campaign but breaks as soon as I rejoin), disabling content sharing. No luck.
Thoughts?
Edit: Works in Edge of all places, but not Firefox? Is there a browser setting I'm missing? Already tried deleting cache etc.
Are you working on a mobile device or a computer? If a computer, please answer the questions IamSposta and I asked in the 2nd and 3rd posts of this thread.
Win 10 desktop. Disabled adblock on page, on site, all of adblock, all other addons (safe mode), no change. No vpn.
I also can't access sheets of other players in a campaign I run.
It's something to do with campaigns and my specific browser version (different version of Firefox seemed to work). Anyone know what recent changes to campaigns have been done or what they require to run that might be different from standalone sheets on the backend? I can try and tweak my browser settings. Changing my version isn't really an option.
I have workarounds in the meantime, but would appreciate any info.
Having this same issue. Working on PC through Chrome browser. Linked with DDB and Roll20, no extensions but that connector. I keep getting this whenever I try to load my character sheet unless I use link from my DM. Once I get in to character sheet, I can roll in game and flip through pages, but can't add/remove items, can't review anything outside of what I have, and I can't track my spell slots. I've cleared cache, turned off the extension and reloaded, nothing works as above listed. Thoughts?
Having this same issue. Working on PC through Chrome browser. Linked with DDB and Roll20, no extensions but that connector. I keep getting this whenever I try to load my character sheet unless I use link from my DM. Once I get in to character sheet, I can roll in game and flip through pages, but can't add/remove items, can't review anything outside of what I have, and I can't track my spell slots. I've cleared cache, turned off the extension and reloaded, nothing works as above listed. Thoughts?
The link from your DM is probably the share link, which doesn't allow editing the character. You want to go to your My Characters page and View the character from there. If you get an error, try turning off extensions like Beyond20 and see if it loads.
Rollback Post to RevisionRollBack
Helpful rewriter of Japanese->English translation and delver into software codebases (she/e/they)
Whenever I select my account and then characters it always takes me to a small search bar that is in the top left of my screen. I can’t even view my characters. Does anyone know how to fix this?
Whenever I select my account and then characters it always takes me to a small search bar that is in the top left of my screen. I can’t even view my characters. Does anyone know how to fix this?
app or browser? What device (phone, tablet, computer, etc.)?
I just tried that, it didnt work. Any other ideas?
Hmm...different browser? Log out and log back in again?
You might need to file a support ticket (contact us link below will take to you a page with a link to that system), although replies can take quite a while.
A beholder has appeared and ruined everything
The error that summoned it has been logged and the D&D Beyond team will hit the forge to make repairs.
Error Code: 5f869f3ca5434311924d11ae6a110196
Version: 3.13.0-gamelog.26
I keep getting this message whenever I try to check out every single one of my character sheets, help please.
What browser are you using?
Are you running any ad/popup blockers, browser extensions, or a VPN that may be interfering with DDB?
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Do you use a VPN, ad blocker or browser extensions? If so, try turning them all off and see if you can access your character sheets. Is so, turn them back on one by one and check after each item is added to track down the culprit.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
I'm using the standard browser on my phone, looking through it now to see if it'll fix the issue.
Since different phones come with different browsers that answers absolutely nothing. Is it Safari, Google, etc.?
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
It's just called Browser on mine though I also have Chrome on here and whatever the issue is, it's somewhere on that browser. I opened the character sheets on Chrome and they are showing up perfectly fine. So yeah, maybe it was some kind of extension or something that suddenly installed that stopped me from viewing my sheets.
had the same problem.
reenabled scripts for "sentry.io" and the page loaded correctly.
Polish wizard from Italy (Central Europe Time - GMT+1).
My error is de190b3a928e4b09be9ce69bb6b48198
and is specifically characters in campaigns (multiple) that cannot be accessed. Non-campaign characters work fine as do copies of campaign characters (that are not in campaigns).
Have tried disabling dice, leaving campaign (works when not in campaign but breaks as soon as I rejoin), disabling content sharing. No luck.
Thoughts?
Edit: Works in Edge of all places, but not Firefox? Is there a browser setting I'm missing? Already tried deleting cache etc.
Are you working on a mobile device or a computer? If a computer, please answer the questions IamSposta and I asked in the 2nd and 3rd posts of this thread.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
Win 10 desktop. Disabled adblock on page, on site, all of adblock, all other addons (safe mode), no change. No vpn.
I also can't access sheets of other players in a campaign I run.
It's something to do with campaigns and my specific browser version (different version of Firefox seemed to work). Anyone know what recent changes to campaigns have been done or what they require to run that might be different from standalone sheets on the backend? I can try and tweak my browser settings. Changing my version isn't really an option.
I have workarounds in the meantime, but would appreciate any info.
Having this same issue. Working on PC through Chrome browser. Linked with DDB and Roll20, no extensions but that connector. I keep getting this whenever I try to load my character sheet unless I use link from my DM. Once I get in to character sheet, I can roll in game and flip through pages, but can't add/remove items, can't review anything outside of what I have, and I can't track my spell slots. I've cleared cache, turned off the extension and reloaded, nothing works as above listed. Thoughts?
The link from your DM is probably the share link, which doesn't allow editing the character. You want to go to your My Characters page and View the character from there. If you get an error, try turning off extensions like Beyond20 and see if it loads.
Helpful rewriter of Japanese->English translation and delver into software codebases (she/e/they)
Whenever I select my account and then characters it always takes me to a small search bar that is in the top left of my screen. I can’t even view my characters. Does anyone know how to fix this?
app or browser? What device (phone, tablet, computer, etc.)?
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
I’m on an ipad and am using safari. All of my friends are having the same problem
I can access my characters fine from collections>my characters on my iPad on Safari. You might try clearing safaris cache and seeing if that helps.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
I just tried that, it didnt work. Any other ideas?
Hmm...different browser? Log out and log back in again?
You might need to file a support ticket (contact us link below will take to you a page with a link to that system), although replies can take quite a while.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
Ok, I’ll try that
It didn’t work. Which link is it?