This is about the original Dnd Beyond app, so far the PHB and Volos guide both work but Xanathars guide to everything and Mythic odyssey’s both crash every time I click on them, it really bugs me to only be able to access certain content.
Is anybody going to answer this? Ravnica and there’s are both causing the DDB reader app to crash on iOS. I’ve paid $60 for two books that I can’t read.
Is anybody going to answer this? Ravnica and there’s are both causing the DDB reader app to crash on iOS. I’ve paid $60 for two books that I can’t read.
I don’t know why no one responded to the OP. I can tell you that reports like this are quite rare. I’m guessing that you’ve already cchecked for app updates. The next thing to try is to tap on the account button in the app. If it’s not immediately available tap More or ... then tap (or maybe double tap) the image above your user name. A new menu item called Customer Support will appear. Tap it, and then tap “download latest manifest”.
id also suggest double. He king and making sure that on the compendium page none of your sources say “update available. If they do, tap that notice and update those sources. finally, turn off your device and turn it back on again
if none of that helps, submit a support ticket by clicking on “contact us” at the bottom of this page. Please be patient, as they can sometimes be a bit backed up. Please don’t submit a new ticket if it takes a while, as duplicate tickets are a major cause of the backups.
This is about the original Dnd Beyond app, so far the PHB and Volos guide both work but Xanathars guide to everything and Mythic odyssey’s both crash every time I click on them, it really bugs me to only be able to access certain content.
New DnD player looking for groups to play with.
Is anybody going to answer this? Ravnica and there’s are both causing the DDB reader app to crash on iOS. I’ve paid $60 for two books that I can’t read.
I don’t know why no one responded to the OP. I can tell you that reports like this are quite rare. I’m guessing that you’ve already cchecked for app updates. The next thing to try is to tap on the account button in the app. If it’s not immediately available tap More or ... then tap (or maybe double tap) the image above your user name. A new menu item called Customer Support will appear. Tap it, and then tap “download latest manifest”.
id also suggest double. He king and making sure that on the compendium page none of your sources say “update available. If they do, tap that notice and update those sources.
finally, turn off your device and turn it back on again
if none of that helps, submit a support ticket by clicking on “contact us” at the bottom of this page. Please be patient, as they can sometimes be a bit backed up. Please don’t submit a new ticket if it takes a while, as duplicate tickets are a major cause of the backups.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
I know I have it updated, the damn thing crashes on me at least 2ce/session.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Hunh. Maybe I don't use it enough to notice?
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk