Hello there! Few weeks ago my subscription payment failed because of insuficient funds, so I thought it was canceled and paid for a new one (after 1 day maybe, don't remember). The problem is that despite me having an active subscription I've been billed 6 bucks today and when I checked I had 2 subscriptions (canceled one of them). I ask to return these money to me, because 1 subscription is supposed to end at 29 of April and another one at 30 of April, so I basically paid almost 6 bucks for 1 day.
Hello there! Few weeks ago my subscription payment failed because of insuficient funds, so I thought it was canceled and paid for a new one (after 1 day maybe, don't remember). The problem is that despite me having an active subscription I've been billed 6 bucks today and when I checked I had 2 subscriptions (canceled one of them). I ask to return these money to me, because 1 subscription is supposed to end at 29 of April and another one at 30 of April, so I basically paid almost 6 bucks for 1 day.
File a support ticket here.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
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Thanks, will be waiting for response!