I purchased the “Sapphire Dragon” content prior to the merge of the two apps, and it has not been available to me since then. I inquired about this shortly after the merge, and was told that not all of the content had been moved to the updated system yet, and the person assisting me couldn’t access it either. It’s been months now, and it’s still inaccessible. Can someone look into this for me? It’s content that I paid for, so it’s a bit frustrating to not have access to it.
The Sapphire Dragon Extralife book isn't available on Dndbeyond anymore, as it has been absorbed into the Fizbands Treaurery of Dragons content. The creature stat block no longer exists as it was updated in that book, so I doubt you'd be able to download it now. It would be worth seeing if you can access that creature's statblock (attached) because if you can you are still getting the content you paid for, just in its updated form.
Please submit a support ticket here, they'd be able to help you a lot more then we can.
I purchased the “Sapphire Dragon” content prior to the merge of the two apps, and it has not been available to me since then. I inquired about this shortly after the merge, and was told that not all of the content had been moved to the updated system yet, and the person assisting me couldn’t access it either. It’s been months now, and it’s still inaccessible. Can someone look into this for me? It’s content that I paid for, so it’s a bit frustrating to not have access to it.
A few things:
Buyers Guide for D&D Beyond - Hardcover Books, D&D Beyond and You - How/What is Toggled Content?
Everything you need to know about Homebrew - Homebrew FAQ - Digital Book on D&D Beyond Vs Physical Books
Can't find the content you are supposed to have access to? Read this FAQ.
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