Everything worked perfectly up until a few weeks ago. Now, the virtual dice roll very slowly on the screen. The visual is not choppy, just slow. Anyone else experience this?
Yep notice same. Sometimes dice crash the page and refresh fixes it for a bit but usually have to refresh 4 or 5 times while playing a session. Having other issues with character pages as well but already started a different thread for those
I've been having this issue for a couple of months now too. Not on a Chromebook, but an old Dell running Windows 10. Takes between 30 seconds and a minute to get a roll. Very frustrating. Have switched back to rolling real dice, but occasionally forget and hit the dice on DDB.
Hardware acceleration didn't work for me on the Chromebook. Most everything already says hardware accelerated.
My point in starting this thread, is that it was working fine up until a month or two ago. So.... "something" changed on Beyond's side, not mine. Are there any staff members that watch these forums, or are we on our own here?
Everything worked perfectly up until a few weeks ago. Now, the virtual dice roll very slowly on the screen. The visual is not choppy, just slow. Anyone else experience this?
Yep notice same. Sometimes dice crash the page and refresh fixes it for a bit but usually have to refresh 4 or 5 times while playing a session. Having other issues with character pages as well but already started a different thread for those
I've been having this issue for a couple of months now too. Not on a Chromebook, but an old Dell running Windows 10. Takes between 30 seconds and a minute to get a roll. Very frustrating. Have switched back to rolling real dice, but occasionally forget and hit the dice on DDB.
Same on MacBook Air (2017).
Make sure hardware acceleration is turned on.
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Hardware acceleration seems to have done the trick!
Thanks a ton for the suggestion!
Hardware acceleration didn't work for me on the Chromebook. Most everything already says hardware accelerated.
My point in starting this thread, is that it was working fine up until a month or two ago. So.... "something" changed on Beyond's side, not mine. Are there any staff members that watch these forums, or are we on our own here?
Just stepping in here to let you all know if is on our radar and we've been taking a look at it.
I'll make sure to come back here and let you all know when we've fixed it to get you all to confirm it for us.
Thanks for your feedback. It's essential to improving D&D Beyond.
If you have more thoughts about how we can improve, here's a portal where you can log your feedback about digital dice. https://portal.productboard.com/f4sdlxyuicwxvay5awizcssp
If you'd prefer to talk to me directly, my door is always open! You can schedule a meeting with me on my calendar using this link.
https://calendly.com/acsearles/customer-interview