I recently bought the Guide to Ravenloft and in the midst of ordering the source book I received an error that I had no internet connection. After the error went away the purchase went through and I will billed the money. However, I can not access the content. The site still says I don't own the source book, but attempting to repurchase the book gives me an error saying I already own this.
I recently bought the Guide to Ravenloft and in the midst of ordering the source book I received an error that I had no internet connection. After the error went away the purchase went through and I will billed the money. However, I can not access the content. The site still says I don't own the source book, but attempting to repurchase the book gives me an error saying I already own this.
Contact support (contact us link below). Please be patient. They were backed up, they don’t work weekends, and Monday is a holiday in the US.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
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