I dunno, I guess it depends on your OS & Browser. I don’t know what you’re running, but to clear cookies on my device I have to leave my browser and go to settings. But clearing cookies has been working for most people.
Try clicking on the lock icon in the address bar. You should see cookies there for the site you are on (do this while in ddb). Click on the cookie file and then the delete box for each on. Refresh the browser and you should be good.
It is not cookies. I can access the main DnD Beyond sites but not character sheets. Yes, cleared everything. Happening on Windows Chrome browser and on Android phone browser
My character sheets stopped working about a week ago on Chrome. I switched to Firefox and that worked for a few days and now I can’t access my sheets on either browser.
Are you absolutely sure you cleared the cookies specifically? Double check that.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Im also having these troubles
Pretty positive, unless there is a way to clear cookies on the computer, not the browser
I dunno, I guess it depends on your OS & Browser. I don’t know what you’re running, but to clear cookies on my device I have to leave my browser and go to settings. But clearing cookies has been working for most people.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
I'm on windows if that helps.
Sorry, I’m a Mac man. 🤷♂️
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Having issues with this as well. Cant access my character sheets or character sheets in my campaigns
As I’ve said several times, clear your cookies and cache.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Try clicking on the lock icon in the address bar. You should see cookies there for the site you are on (do this while in ddb). Click on the cookie file and then the delete box for each on. Refresh the browser and you should be good.
Hope this helps.
Sorry, it didnt work, i just don't know what is happening
Try logging out and back in again.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Update: I tried it with a different web browser and it worked.
I deleted google chrome and reinstalled it, and now it works.
I tried three different browsers....didn't work. Issue is on their end.
Should I clear all cookies and cache for today on Chrome? I'm on a Mac and using Google Chrome
Running a (homebrew) hexcrawl open-world campaign called In Thrall of the Lost, inspired by BotW and Skyrim.
It is not cookies. I can access the main DnD Beyond sites but not character sheets. Yes, cleared everything. Happening on Windows Chrome browser and on Android phone browser
Its definitely their end...
My character sheets stopped working about a week ago on Chrome. I switched to Firefox and that worked for a few days and now I can’t access my sheets on either browser.
If you can get to characters, click on edit, then click on your character sheet. It worked for me that way.
2/2/23 and having this same problem.