Did you buy it through the app? It will take longer (some people have reported days, but definitely hours) if you did that, as the payment verification has to go through the app's processors before they relay it on to DDB. If you bought it through the website, go here and make sure at the top it says your entitlements are in sync. If it doesn't say that, press the button to sync them.
I have around 10 books. Some I got free via promos, some through purchasing, but all of them are not showing up in my history even while synced up. Thoughts?
I have around 10 books. Some I got free via promos, some through purchasing, but all of them are not showing up in my history even while synced up. Thoughts?
It’s possible that you inadvertently have two accounts and those items are in your other account. Alsthoug if that’s the case, the error would be of long standing, given when you joined the site. I’d suggest filing a support ticket, but 1) answers can take a while as they are backed up and 2) I’ve seen a lot of reports lately that support has not been able to help people with other issues.
I bought Multiverse of Monsters and its not showing up. How long do I have to wait to have access to the content.
Did you buy it through the app? It will take longer (some people have reported days, but definitely hours) if you did that, as the payment verification has to go through the app's processors before they relay it on to DDB. If you bought it through the website, go here and make sure at the top it says your entitlements are in sync. If it doesn't say that, press the button to sync them.
Birgit | Shifter | Sorcerer | Dragonlords
Shayone | Hobgoblin | Sorcerer | Netherdeep
I have around 10 books. Some I got free via promos, some through purchasing, but all of them are not showing up in my history even while synced up. Thoughts?
It’s possible that you inadvertently have two accounts and those items are in your other account. Alsthoug if that’s the case, the error would be of long standing, given when you joined the site. I’d suggest filing a support ticket, but 1) answers can take a while as they are backed up and 2) I’ve seen a lot of reports lately that support has not been able to help people with other issues.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk