Hey I cant open my character sheet or anything character building in beyond rn but my app works. ive tried restarting, switching browsers, clearing cache, nothing just a white loading screen. any ideas? It's been almost a week now and ive already tried reaching out to support but havent gotten any help. I just wanna level up my character lol let me open it ugh
I’ve been having this same problem! I’m not going to stop posting to forums until they fix this, we paid good money to use their site and content we should actually be able to use it! This is robbery.
I do use some extensions but I don't have any that should be conflicting with the site since I've been using everything just fine and have made no changes to prompt the sudden issue. Besides theyre just accessibility extensions like text to speech and bionic reading. No VPN.
Still happening to me - doesn't matter what browser, device, or network I'm using. If I'm logged in, I get a white screen. Logged out, loads instantly. Even the app doesn't load characters.
My character pages aren't loading either. Tried turning off my VPN but still nothing on browser. Does load on app but takes a minute to load up. Any ideas why this is happening?
Hey I cant open my character sheet or anything character building in beyond rn but my app works. ive tried restarting, switching browsers, clearing cache, nothing just a white loading screen. any ideas? It's been almost a week now and ive already tried reaching out to support but havent gotten any help. I just wanna level up my character lol let me open it ugh
Do you use a VPN or browser extensions?
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
I’ve been having this same problem! I’m not going to stop posting to forums until they fix this, we paid good money to use their site and content we should actually be able to use it! This is robbery.
I do use some extensions but I don't have any that should be conflicting with the site since I've been using everything just fine and have made no changes to prompt the sudden issue. Besides theyre just accessibility extensions like text to speech and bionic reading. No VPN.
what happens if you turn all the extensions off temporarily? You'd be suprised what can interfere with DDB
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
problem fixed, support finally got to it thankfully!
Great! What was the fix?
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
Still happening to me - doesn't matter what browser, device, or network I'm using. If I'm logged in, I get a white screen. Logged out, loads instantly. Even the app doesn't load characters.
My character pages aren't loading either. Tried turning off my VPN but still nothing on browser. Does load on app but takes a minute to load up. Any ideas why this is happening?
I've been having the same issue and in some tabs it's even logging me out and can't log back in.
now it seems to have fixed itself, but still confuses me that this issue happened to begin with.
did support tell you what the issue was? Sounds like some people are still struggling to load pages.