Mordenkainen's Tome of Foes - Encounter Builder

Quote from LohreDeepmountain >>

RESOLVED via support ticket

I was able to successfully get my issue with ID:RotFM content fixed by submitting a support ticket here: https://dndbeyond-support.wizards.com/hc/en-us/requests/new/  . Took around a business day to get it resolved. I did not try emailing or anything beyond posting here first. I highly recommend submitting a ticket with the proof of your previous purchases/redemptions.

I selected "D&D Beyond Help" / "Content Issues" / "Missing Purchased Content", and then filled in the other data, including order number (from my account history) for the missing content, locations where I couldn't access, etc. Note that I do have a paid "Master"-level subscription; I can't say whether that impacts anything or not.

NOTE: What I got access to was "Legacy" tagged items, which was what would have been accessible when I bought it, and I'm personally fine with that. I'm now able to access the creatures in Maps, Encounter Builder, and the "library".

Hope this helps others get their issues resolved!

 I can confirm this worked for me as well. WTH? Why should you have to go through this? I put in a ticket a few weeks back...nothing. Did what Lohre suggested and fixed within an hour. I did attach a screenshot of my purchases. I'm not sure what is going on. But it is fixed for me. Good luck for those still having issues

This is what I did and only got the email response above.  Still not resolved.

Seems to be working now.  Maybe they got the bug fixed?

Oh! Nice! Finally resolved! Hurray! MTOF and EGTW work again for me at least. I have not checked all monsters, but I checked a couple of eladrin, fiends, drow, and Aeorians, and those all worked.

I just checked a few of the ones I was experiencing problems with, and it does appear to be fixed now! FINALLY

i never did get a response to my support ticket... but it does look like the issue has been fixed, finally. I still think the lack of communication on this issue was utterly shocking.