Official update on dice performance issues

The standalone character sheet still gets incredibly laggy after having it open for awhile - like 5 minutes or so.  However, using the sheet through the side frame of the map seems to work fine for the entirety of an encounter. 

I’m currently unable to roll ability scores using the dice roller in D&D Beyond. When selecting the “Roll” option, nothing happens—no dice roll is generated.
This issue persists across multiple devices, different browsers, and even a separate PC, so it doesn’t appear to be a local issue on my end.
Troubleshooting attempted: refreshing the page, logging out and back in, trying multiple browsers, and testing on another machine. No success so far.
I want to be clear—I’m a Master Tier subscriber, and it’s frustrating to be unable to use a core feature like ability score rolling, especially when it’s a fundamental part of character creation.
Is this a known issue? Is there a current outage or bug affecting dice rolls? Are there additional steps I should try?
I’d really appreciate any guidance or visibility on this.
Thanks. 

Quote from m2st8qgdhf >>

 

I’m currently unable to roll ability scores using the dice roller...

I've had this problem a few times and it can be complex to fix. I wrote how to fix it here: 

https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/233805-failed-to-load-resource-the-server-responded-with?comment=6 

Are the performance fixes here still underway? My iPad is still unplayable months after this change, it was fine previously. Opening Dndbeyond immediately spikes usage and smokes through the battery. 

Quote from Matt94085 >>

Are the performance fixes here still underway? My iPad is still unplayable months after this change, it was fine previously. Opening Dndbeyond immediately spikes usage and smokes through the battery. 

 The DDB app does this?  Or visiting the website through Safari?  

My iPad is working fine on the app but dice aren't rolling properly on the website reliably.

I just changed my dice to a more basic set and improved performance.

The website, specifically. Just leaving my character sheet open gets it screaming hot. 

Confirming the D&D Beyond app is working, I don't like the interface as much as the website, but it's functioning, thanks.

I hope the devs here still try and focus on website performance, it's crypto-mining, battery-crushing levels of broken. 

Quote from Matt94085 >>

Confirming the D&D Beyond app is working, I don't like the interface as much as the website, but it's functioning, thanks.

I hope the devs here still try and focus on website performance, it's crypto-mining, battery-crushing levels of broken. 

 For you.