Purchased the sorc starter pack but cant find the subclasses in character creation

purchase is verified as completed, I logged out and back in, what am I missing? I look under both 5e and 5.5e sorc and only the one gives me a subclass option and its just draconic. Beyond (HI OHHHHHHHHHH) that if I look under optional feature manager it says I dont have any. Please advise before I embarrass myself in front of Elmhurst more. 

Try re-syncing your entitlements

Quote from MaedraDawnkeeper >>

Try re-syncing your entitlements

 Couldnt find a spot to resync but did find a spot that said:

 So it sounds like I'm looking in the right place, I guess I should contact support? 

Quote from Austroraptor >>

purchase is verified as completed, I logged out and back in, what am I missing? I look under both 5e and 5.5e sorc and only the one gives me a subclass option and its just draconic. Beyond (HI OHHHHHHHHHH) that if I look under optional feature manager it says I dont have any. Please advise before I embarrass myself in front of Elmhurst more. 

The starter pack is for the 5.5e Sorcerer class; it doesn't give you anything for the 5e Sorcerer class.

If the 5.5e Sorcerer class isn't giving you a subclass selection at all, it's because your character is not level 3 yet. Unlike in 5e, all 5.5e classes get their subclass selection at level 3.

Quote from wagnarokkr >>

Quote from Austroraptor >>

purchase is verified as completed, I logged out and back in, what am I missing? I look under both 5e and 5.5e sorc and only the one gives me a subclass option and its just draconic. Beyond (HI OHHHHHHHHHH) that if I look under optional feature manager it says I dont have any. Please advise before I embarrass myself in front of Elmhurst more. 

The starter pack is for the 5.5e Sorcerer class; it doesn't give you anything for the 5e Sorcerer class.

If the 5.5e Sorcerer class isn't giving you a subclass selection at all, it's because your character is not level 3 yet. Unlike in 5e, all 5.5e classes get their subclass selection at level 3.

 OHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH shit okay that checks out, thanks for the information. 

edit oh does this mean I cant play 5e with anything other than a draconic sorcerer? 

If you want more 5e options, buy 5e books on here.

Or if you have the book physically you can homebrew the subclass.

Or see if somebody in the same campaign as you has the book and somebody willing to get a Master tier sub and enable content sharing for that campaign.