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I accidentally purchased an old version of the legendary bundle I had in my cart. Is there any way to refund this so I can purchase the correct one. I made the purchase within the last hour.
Please submit a ticket to the support team, who will be able to assist you.
You can use this link:
https://dndbeyond.zendesk.com/hc/en-us/requests/new?ticket_form_id=602788
Pun-loving nerd | She/Her/Hers | Profile art by Becca GolinsIf you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
I submitted a ticket 2 days ago and I have gotten no response. How long do they usually take to respond?
Quote from Deyron >> I submitted a ticket 2 days ago and I have gotten no response. How long do they usually take to respond?
They're pretty quick usually.
I just checked with support and they resolved your case on Tuesday, shortly after receiving it and issued you a full refund. :)
Please check your spam folder on your email in case the response ended up there.
I accidentally purchased an old version of the legendary bundle I had in my cart. Is there any way to refund this so I can purchase the correct one. I made the purchase within the last hour.
Please submit a ticket to the support team, who will be able to assist you.
You can use this link:
https://dndbeyond.zendesk.com/hc/en-us/requests/new?ticket_form_id=602788
Pun-loving nerd | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
I submitted a ticket 2 days ago and I have gotten no response. How long do they usually take to respond?
They're pretty quick usually.
I just checked with support and they resolved your case on Tuesday, shortly after receiving it and issued you a full refund. :)
Please check your spam folder on your email in case the response ended up there.
Pun-loving nerd | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊