I can no longer access the book I have purchased. It’s asking me to repurchase. This is the first time I’m tried to look at it since the change over that happened at the beginning of the year. Is this a bug? I would rather get my access to the book back then a refund? Can anyone shed any light on this?
Typically this happens when someone has multiple Twitch accounts and doesn't realize it. DxJxC's suggestion above to contact support will get you the help you need to sort this out.
I can no longer access the book I have purchased. It’s asking me to repurchase. This is the first time I’m tried to look at it since the change over that happened at the beginning of the year. Is this a bug? I would rather get my access to the book back then a refund? Can anyone shed any light on this?
Thanks xM4Dx
Contact support. Send in a ticket.
Typically this happens when someone has multiple Twitch accounts and doesn't realize it. DxJxC's suggestion above to contact support will get you the help you need to sort this out.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
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