Been having the same issue for the past 2 hours now. Anytime I try to add starting equipment to my warlock, I get an error code. I've tried changing the background three different times, and I get a different error code every single time. Tried to turn off ALL noncore D&D content, still didn't work. Here's my most recent error code after doing that: 8f3d259d59a6497897226f851b2bfa3c
I see this most often with badly created homebrew, but I see no homebrew on your sheet. Are the backgrounds you’ve tried homebrew? Because I’m not a mod, I can’t see the background to check it.
Do you have any homebrew magic items in your collection? I wouldn’t think those would cause problems unless you are trying to add them, but I’m out of other ideas.
I tried the Acolyte from PHB, Entertainer from PHB, Far Traveler from SCAG, and the Inheritor from SCAG. And then every time I tried to add Warlock starting equipment and background starting equipment, it gave me a different error code for each background.
Okay, I just tried this afternoon as I was about to post this response; I followed your advice and removed every piece of homebrew from my collection. It worked with both the Far Traveler and Inheritor backgrounds. Like you said, I'm not sure if my collection had anything to do with it, because I never attempted to add any items from my collection, but it worked finally, so I guess I'm satisfied.
I tried the Acolyte from PHB, Entertainer from PHB, Far Traveler from SCAG, and the Inheritor from SCAG. And then every time I tried to add Warlock starting equipment and background starting equipment, it gave me a different error code for each background.
Okay, I just tried this afternoon as I was about to post this response; I followed your advice and removed every piece of homebrew from my collection. It worked with both the Far Traveler and Inheritor backgrounds. Like you said, I'm not sure if my collection had anything to do with it, because I never attempted to add any items from my collection, but it worked finally, so I guess I'm satisfied.
Huh, were these other people's published homebrews or ones you created for yourself? If published, do you remember what they were, and maybe provide links? This could be useful for pinning down where these issues are coming from.
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Helpful rewriter of Japanese->English translation and delver into software codebases (she/e/they)
All of the brews in my collection were created by me. I have a few that are currently being used by other characters that I play in various campaigns, but that's about it. The only public one is a greatsword currently being used by a Hexblade that I play on Wednesday nights: https://www.dndbeyond.com/magic-items/4490390-felicity-wing-of-revolution
I Have the same problem as VioletTwilight but I don't have any critical role content I also disabled my add blocker what should I do?
If your starting equipment includes a choice of musical instrument, there can be dropdown items that you don't have access to. Refer to the list of Basic Rules instruments to be sure you're picking a "safe" instrument.
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Helpful rewriter of Japanese->English translation and delver into software codebases (she/e/they)
I can access my character sheets I just can't make new ones and I am using all official and original content it's a wood elf druid and I can't make it :(
I can access my character sheets I just can't make new ones and I am using all official and original content it's a wood elf druid and I can't make it :(
Have you hit Your Character limit (6 unless you have a subscription)?
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Helpful rewriter of Japanese->English translation and delver into software codebases (she/e/they)
Won't load characters on desktop, or the mobile app. Been happening on and off for days. If this happened during a game I'd be going back to paper and pencil real quick.
This happened when I was trying to create a character.
Mine is doing the same, I can't even create my character because of it.
Error code: 306e97e0474047dfa87a4e1864fc2abc
How far were you able to get in character creation?
did you use any Homebrew?
Are you using any VPNs, adblockers, or browser extensions? If so, what happens if you turn them off? (Or, open the page In incognito mode?)
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
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Im getting the same message but wit a different error code (bef9234dffc943b7a099fb06bd0eb61e) when I try to add starting equipment to my warlock
Edit: it worked after turning off all noncore dnd content ( magic, critical role, etc)
Been having the same issue for the past 2 hours now. Anytime I try to add starting equipment to my warlock, I get an error code. I've tried changing the background three different times, and I get a different error code every single time. Tried to turn off ALL noncore D&D content, still didn't work. Here's my most recent error code after doing that: 8f3d259d59a6497897226f851b2bfa3c
Character sheet in question: https://www.dndbeyond.com/characters/72247109
I see this most often with badly created homebrew, but I see no homebrew on your sheet. Are the backgrounds you’ve tried homebrew? Because I’m not a mod, I can’t see the background to check it.
Do you have any homebrew magic items in your collection? I wouldn’t think those would cause problems unless you are trying to add them, but I’m out of other ideas.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
I tried the Acolyte from PHB, Entertainer from PHB, Far Traveler from SCAG, and the Inheritor from SCAG. And then every time I tried to add Warlock starting equipment and background starting equipment, it gave me a different error code for each background.
Okay, I just tried this afternoon as I was about to post this response; I followed your advice and removed every piece of homebrew from my collection. It worked with both the Far Traveler and Inheritor backgrounds. Like you said, I'm not sure if my collection had anything to do with it, because I never attempted to add any items from my collection, but it worked finally, so I guess I'm satisfied.
Huh, were these other people's published homebrews or ones you created for yourself? If published, do you remember what they were, and maybe provide links? This could be useful for pinning down where these issues are coming from.
Helpful rewriter of Japanese->English translation and delver into software codebases (she/e/they)
All of the brews in my collection were created by me. I have a few that are currently being used by other characters that I play in various campaigns, but that's about it. The only public one is a greatsword currently being used by a Hexblade that I play on Wednesday nights: https://www.dndbeyond.com/magic-items/4490390-felicity-wing-of-revolution
The rest were private.
I Have the same problem as VioletTwilight but I don't have any critical role content I also disabled my add blocker what should I do?
If your starting equipment includes a choice of musical instrument, there can be dropdown items that you don't have access to. Refer to the list of Basic Rules instruments to be sure you're picking a "safe" instrument.
Helpful rewriter of Japanese->English translation and delver into software codebases (she/e/they)
I can access my character sheets I just can't make new ones and I am using all official and original content it's a wood elf druid and I can't make it :(
Have you hit Your Character limit (6 unless you have a subscription)?
Helpful rewriter of Japanese->English translation and delver into software codebases (she/e/they)
I had a different error code that wouldn't let me continue creating a new Character:
I had a similar error code, but it was while I was making a blood hunter.
This is still going on and more often in January 2023
Same. I can't seem to access it and it's only on mobile I have the issue.
8c3def28c3224007b21fba46b9708774
Won't load characters on desktop, or the mobile app. Been happening on and off for days. If this happened during a game I'd be going back to paper and pencil real quick.
Mobile app is occasionally working, but not the website...
Game night gets me through the week- c'moooon!!
On the brightside, the whole OGL debacle reminded me to back up my sheets to PDFs, at least.
Me too, characters and campaigns just suddenly stopped loading. I was in the middle of setting up a new campaign. No homebrew anything.
BUT
I turned off my ad-blocker. A cookies accept thing popped up when I refreshed, and can now load up my characters and campaigns.
go figure.