After checking Volo's it claims I purchased the monster "Swashbuckler". My guess is a coding error due to both the class and monster having the same name. In character creation the archetype Swashbuckler does not show in the rouge's choice of options so I can only guess whereas I purchased FROM Xanathar's the marketplace pulled the file from Volo's.
Thanks for your patience, and to GPyromania for passing this along and doing some work to help figure out the underlying issue. This should be fixed! You may want to log out and back in, and then try again to see if you can access the subclass on your character sheet.
After checking Volo's it claims I purchased the monster "Swashbuckler". My guess is a coding error due to both the class and monster having the same name. In character creation the archetype Swashbuckler does not show in the rouge's choice of options so I can only guess whereas I purchased FROM Xanathar's the marketplace pulled the file from Volo's.
Can speak for this, as this just happened to me as well. Hopefully we get some sort of fix soon.
You should both contact support.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
Thanks for the report - I've passed this to the devs.
Thanks for your patience, and to GPyromania for passing this along and doing some work to help figure out the underlying issue. This should be fixed! You may want to log out and back in, and then try again to see if you can access the subclass on your character sheet.
Thanks and let us know!
Find me on Twitter: @OboeLauren
Fantastic! That did the trick. Thank you all for the assistance.