I bought the DMG from the site and downloaded the access and now I am unable to read it. Other downloads is fine, Just DMG. What can I do? $30 down the drain.
Public Mod Note
(Stormknight):
moved from Support to Mobile Support forum
In the app, click n the ...More in the bottom right. Then click on the “my account” icon. Then choose My Conten. When the list of content appears, tap the DMG listing, and when it asks if you want to delete it, choose yes.
Close the app, double click the home button, and swipe the app up to fully close it. Reopen the app, go to,the same place, and tap on the dmg listing again to redo load it. Let us know if that works.
I bought the DMG from the site and downloaded the access and now I am unable to read it. Other downloads is fine, Just DMG. What can I do? $30 down the drain.
You try reloading the app?
It would likely help if you told us what device you are using for the app, and what system software that device is running.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
IPad Pro
In the app, click n the ...More in the bottom right. Then click on the “my account” icon. Then choose My Conten. When the list of content appears, tap the DMG listing, and when it asks if you want to delete it, choose yes.
Close the app, double click the home button, and swipe the app up to fully close it. Reopen the app, go to,the same place, and tap on the dmg listing again to redo load it. Let us know if that works.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk