Currently you have to cancel a subscription and wait for it to expire before you can renew it using another option, unless you're happy to lose your current subscription's paid for time. So going from monthly to yearly, for instance. This is frustrating but it also means if you've cancelled, it no longer tells you anything about when your subscription will expire so you can't even time a resubscription it if you've forgotten exactly when it will expire. I had to go look at my bank account for the last payment date.
Currently you have to cancel a subscription and wait for it to expire before you can renew it using another option, unless you're happy to lose your current subscription's paid for time. So going from monthly to yearly, for instance. This is frustrating but it also means if you've cancelled, it no longer tells you anything about when your subscription will expire so you can't even time a resubscription it if you've forgotten exactly when it will expire. I had to go look at my bank account for the last payment date.
That seems very unintuitive - passing this one on to staff.
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