I have an encounter on the encounter builder that I cannot delete, or modify in any way. When I was trying to remove it awhile ago, I could remove the creatures involved, but now it sits there in my encounters list. If I click on it, it brings me to a new unnamed encounter too.
Is there some trick I'm missing, since I've been able to remove other encounters before and since seeing the issues with this one.
any characters in that campaign are finished (i.e. you can access their character sheets)
If neither of those are the issue/fixes it, you will need to contact support and ask them to delete it. There was an old bug that caused this that has since been fixed, but encounters created before the bug fix still sometimes have to be manually deleted by support. I suggest including the following link in your report, as I'm not sure that the support folks who are there now were working support when the bug was discovered. Sorce, who was on the support team at the time and provided the instructions, appears to no longer be on the support team, as their avatar is now orange (moderator) and no longer red (staff).
I have an encounter on the encounter builder that I cannot delete, or modify in any way. When I was trying to remove it awhile ago, I could remove the creatures involved, but now it sits there in my encounters list. If I click on it, it brings me to a new unnamed encounter too.
Is there some trick I'm missing, since I've been able to remove other encounters before and since seeing the issues with this one.
Make sure that:
If neither of those are the issue/fixes it, you will need to contact support and ask them to delete it. There was an old bug that caused this that has since been fixed, but encounters created before the bug fix still sometimes have to be manually deleted by support. I suggest including the following link in your report, as I'm not sure that the support folks who are there now were working support when the bug was discovered. Sorce, who was on the support team at the time and provided the instructions, appears to no longer be on the support team, as their avatar is now orange (moderator) and no longer red (staff).
Link to original issue: https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/116577-cant-delete-encounter-info-to-resolve-in-thread
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk