Hi, my DM purchased the Satyr race from the Theros book, has a sub, and has content sharing on. We can access all of his other purchased material except the Satyr race, though we can access the Satyr entry on DnDBeyond. We have MtG content enabled when creating our characters so that shouldn't be a problem. Does anyone have any advice for us?

Are you trying to add the race to a character specifically within the campaign ASIs which the DM is sharing the content? You won’t be able to access that race for character creation anywhere except within that specific campaign.

Yeah, we have created it in two different campaigns in which content sharing is enabled.

Have the DM go here and make sure their entitlements are in sync:

https://www.dndbeyond.com/account/marketplace

After that, have them turn content sharing off and back on again.

Did the Master Subscription run out? That maybe the cause.

Also make sure MtG content is toggled on in the options for the character as well. 

Bumping this thread because I, too, am having an issue with the Satyr race not appearing. I've got access to all content and in character creation, I have the Magic: The Gathering content turned on (which is where I've been told Satyr is listed under) but it's still not appearing. I think there must be some kind of bug that makes it not show.

Just double checked and it is sync'd and no extensions are set to mess with anything on this site. I don't understand why it's not appearing for some people. I have not been the only one with this problem so I don't understand why it's selective in who is able to see it.

A few questions:

• Are you the owner of the content or is it being shared with you through someone's subscription?
  
  • If it is being shared with you make sure that you are trying to build the character within the campaign that you want to play it in. You only have access to the shared options of the person shared with you if you are making a character that is already in the campaign. 
• Did the purchaser of the content buy the entire Mystic Odysseys of Theros book or just the Saytr?
  • If this is the case it would be worth double-checking that they purchased the player race from the Mystic Odysseys of Theros book and not the monster from the basic rules (which is free)
• Do you have access to the Leonin Race?
  • This will tell us if you have access to other content from the book that it is from and help determine if it is a Satyr issue or a whole book issue.

I absolutely did not know that I had to create character within the campaign that has the shared content. I can see the Satyr race now, thank you so much!

Of course, glad I could help.