Hello,

I bought a year subscription in January, and then turned off the subscription so I wouldn't get automatically charged again next January if I didn't want to continue and forgot about it. I expect that I will just continue the subscription next January, but I just don't like auto pay stuff. My subscription is still valid until the year that I bought runs out, but I'm not receiving the perks such as the new Sanguine Dice Set. Surely this is a bug.

What needs to be done?

Thanks

Hello. I currently am subscribed to D&D Beyond but do not have access to the latest digital dice set for subscribers, the Sanguine dice set. I have already gone to my account and checked my Account Entitlements, it says they are synced. I have also tried signing out and signing in again just to be safe.

https://www.dndbeyond.com/forums/d-d-beyond-general/news-announcements/107245-announcing-subscriber-perks-june-perks-available?comment=140

I too am subscribed to but do not have access to the Sanguine dice set, my account entitlements says they are synced.

The process to grant the Sanguine Dice set to our current subscribers is in progress! You should see the new dice in your account within the next hour or two.

Thanks

Same issue, no subscriber perks showing on my account at all :(

Got the email about the June Dice Perk - (link above /marketplace) doesn't show it yet.

Sadly no luck here. Still missing and my entitlements are synced. 

I havent gotten any of the subscriber perks in months apparently, just noticing 

It's been a few hours since MellieDM said wait a few hours...

I still - like many - do not have the sanguine dice yet.

I also am showing in sync:

Your entitlements data is in sync! You should have nothing to worry about, but contact our Support Team if you're having problems accessing your purchased content.

Quote from Cinderella >>

It's been a few hours since MellieDM said wait a few hours...

I still - like many - do not have the sanguine dice yet.

I also am showing in sync:

Your entitlements data is in sync! You should have nothing to worry about, but contact our Support Team if you're having problems accessing your purchased content.

 
It was said on stream it can take up to 24 hours. 
Maybe next time the email for the diceset should go out with an information about the process itself or simply 24 hours later. 

Quote from TheLordOfBlack >>

Hello. I currently am subscribed to D&D Beyond but do not have access to the latest digital dice set for subscribers, the Sanguine dice set. I have already gone to my account and checked my Account Entitlements, it says they are synced. I have also tried signing out and signing in again just to be safe.

 Having the same issue - no Sanguine Dice. Account is up to date at Master level. Tried refreshing, logging in and out, and checked to make sure Perks are synced. 

Have a little patience.

Where do we see if we're synced? I don't even see it under my account, lol

Thanks Sillvva :)

I also just saw that it was linked earlier by Arenlor and I missed it

Refreshed - and it says not in sync. Clicked sync - now the June Dice Perk are there!

Yes indeed - I can sync now and after sync they were there.

 Previously it says I was synced - this time I was not.

Thanks!!

They are fantastic.