This problem continues to persist. Cannot access the character sheet for Breeli Darkhold.

That character name won’t help at all. Please post a copy of the URL for the character sheet.

The other question is are you using any Homebrew, that you didnt create, on the character? If you are, check your Homebrew Collection and see if its still there. If it isnt and remember the name do a search through the Homebrew and see if its there.

If that Homebrew is gone, then that means its been deleted from Homebrew by its owner, or copyright struck from the system. Once Homebrew gets deleted and is in use in sheets it will cause an error on the sheet, this has been found by others when a subrace was deleted and it caused their sheet to crash.

Also, can you get to it via the Edit button within your Character Sheets page, or does it API error on you there?

But as IamSposta said, post the link and they will get back to you when they can, if publicly viewable anyone here will be able to check if the above is the issue as well, however, being that its the holidays and the weekend that may not be till they are back after the break. Also being its New Year's Day they like most people at this time under a table somewhere sleeping it off. :D

Also, just a side note, that Error Code does help in a way by helping them look into error logs, but does help having the link so it quicker to find.

Added the character sheet to the primary post.

Using only published 5e content. I also had my friends check the sheet and they are unable to view it as well. (Put the link in the primary post.)

Did your subscription recently expire?

Expired subscriptions usually result in a 403 error page with the ancient black dragon.

I used my firefox browser console to examine the character sheet. It seems the failure was a 500 error on:

GET https://character-service.dndbeyond.com/character/v5/character/58968060?includeCustomItems=true

I know that the devs added support for Custom Items in Containers about a week or so ago, so perhaps Adimouse was running their character sheet with the old web code (which can happen if you don't refresh the page before making edits, especially when the tab's been left as-is for days), and that messed something up in the backend data that the new web code can't work with.

We'll likely need a staff member to help with the issue. But meanwhile, Adimouse, are you able to go to your characters and Edit Breelie in the character builder, or is that broken as well?

Quote from naruhoodie >>

Expired subscriptions usually result in a 403 error page with the ancient black dragon.

I used my firefox browser console to examine the character sheet. It seems the failure was a 500 error on:

GET https://character-service.dndbeyond.com/character/v5/character/58968060?includeCustomItems=true

I know that the devs added support for Custom Items in Containers about a week or so ago, so perhaps Adimouse was running their character sheet with the old web code (which can happen if you don't refresh the page before making edits, especially when the tab's been left as-is for days), and that messed something up in the backend data that the new web code can't work with.

We'll likely need a staff member to help with the issue. But meanwhile, Adimouse, are you able to go to your characters and Edit Breelie in the character builder, or is that broken as well?

If you are getting a 403 error on the black dragon then something is majorly wrong because even logged out you can view that monster due to it being Basic Rules.

Even with old web code, it shouldnt affect the backend, that being said I had ghosting within a racial trait on a race I had created and had to remove the whole racial trait and reenter all the information again to get rid of that ghost entry.

But if OP can edit the sheet it may just be a matter of removing any container they have. However, you cant move things from that container,  meaning removing it there will result in loosing everything within it, such as a backpack, to your main Equipment inventory within your Edit page. You can however remove the item from your equipment list within your character edit page then readd that item back under 'Add Items' and it will add it back to the Equipment List, but not the container it was in.

Also it might be another couple of days yet before they get to it, limited help until the 4th.

I meant that the 403 Error page has the picture of the black dragon, not that the black dragon's page gives a 403 error.

Old web code might not affect the backend but it could cause database fields to not contain values the new web code expects, especially if the code isn't set up for catching NULL values.

I cannot access the character sheet in any way at all. If not resolved by staff I will just have to delete her and remake her.

Never had a subscription.

I solved it by deleting and remaking the character from the ground up. Luckily I had a copy of the character elsewhere. However, if this is not where to report bugs or get support, in the future I will make sure to just use the ticket area first next time. A bit frustrating honestly, but it is what it is. Thanks for the attempted help.

This forum is the place to come first to ask for help with a bug or support, since the support ticket process can take longer. Oftentimes the problem is something other forum members can walk you through, or that a mod can take care of for you. It's unfortunate that the particular issue with your character sheet would've needed to go through the support ticket process to get fixed.