Just ordering the 2024 digital bundle and when I checkout it says (in a red warning) "You own this digital product!". Nope! Not that I'm aware of unless I've been visited by the fairy of 'wife budget approval' without my knowledge? Was I drunk one night and pre-ordered? Anyway, it isn't in my order history so what's the crack here?
I just pre-ordered it a couple days ago and it should be out today however it's sending me to the link as if I were to purchase, while also telling me I've already ordered it.
Same for me. I preordered it a couple weeks ago and when I go to try and download it it says I own it but it does not come up in my owned section and wants me to buy it again. I created a support ticket, hopefully it is just a weird glitch that they can fix.
Just ordering the 2024 digital bundle and when I checkout it says (in a red warning) "You own this digital product!". Nope! Not that I'm aware of unless I've been visited by the fairy of 'wife budget approval' without my knowledge? Was I drunk one night and pre-ordered? Anyway, it isn't in my order history so what's the crack here?
I just pre-ordered it a couple days ago and it should be out today however it's sending me to the link as if I were to purchase, while also telling me I've already ordered it.
Same for me. I preordered it a couple weeks ago and when I go to try and download it it says I own it but it does not come up in my owned section and wants me to buy it again. I created a support ticket, hopefully it is just a weird glitch that they can fix.
Everyone in question should make sure that their Account Entitlements are in sync: (https://www.dndbeyond.com/account/licenses).
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