Bug
D&D Beyond
I can manage to create a Character, but when I get to the Export/View Character screen, it leads to either a 404 or Internal Error. On the same screen, if I try to view my Characters, it leads to an error.
When I navigate to My Characters via the menu, I see my characters, but trying to interact with any of them in any way (view, edit, delete, copy) results to just the page refreshing.
When attempting to create a campaign, when I try to create an unassigned character, that leads to a 404.
What exactly is going on? I started paying for a subscription but this looks like an incomplete product. What exactly am i paying for if none of this works???
I’ve had this issue as well
This is usually caused by some feature of the character (such as a feat, class, item etc) that is corrupted.
I am experiencing this issue as well.
Very frustrating...but I guess I feel a little less worried, now that I know I'm not alone...
Thanks for the report! I'll pass this along to staff and see if we can dig deeper in to what's causing this issue.
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The issues the original poster explain continue from my end. I've submitted a request two days ago. I'm curious if there is anything that can be done from the user end.
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InsidersHey everyone! After investigating, we discovered that the issue lies with the way new accounts were created through Google. If you are experiencing this issue, please contact a moderator and ask for a name change credit. If you have submitted a Customer Service ticket, you will receive your credit through them. Once you get the credit, please change your username, and try to access your character sheets again.
A dwarf with a canoe on his back? What could go wrong?
I have this issue as well
Did you follow the instructions firehawk provided above?
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
Your second screenshot, the 404 on editing/viewing a character, I have recently experienced as well when introducing a new player to DnDBeyond. The URL in question is formatted like so:
The issue is in the profile name used "John Doe" (encoded: John%20Doe ). If you manually replace the encoded space (%20) with an underscore (_) or hyphen (-) the URL works.
The new DnDBeyond user, in my case, has yet to set a "username" in DnDBeyond pushing my theory that the user's first and last name are being used in the url and not parsed correctly when loading/managing content.
I get this link issue when switching between character sheets in my campaign. Additionally, I cannot view/edit the character(s) from my campaign page. I have not found any other ways to encounter this or possibly related issues.