i accidently canceled my subscription and wanted to renew it, but there was no Option to do so, so that i setup a new subscription. Now i have 2 subscriptions:
one that is active till August 1st
one that is active till August 6th.
and money was already deducted from my paypal, so i basicly paid twice this month.
I would have thought that the new subscription would get active when my old one will no longer be valid on August 1st and not that i have to pay double this month. This is a major flaw in my opionion.
Hi there,
i accidently canceled my subscription and wanted to renew it, but there was no Option to do so, so that i setup a new subscription. Now i have 2 subscriptions:
and money was already deducted from my paypal, so i basicly paid twice this month.
I would have thought that the new subscription would get active when my old one will no longer be valid on August 1st and not that i have to pay double this month. This is a major flaw in my opionion.
Contact support:
https://dndbeyond.zendesk.com/hc/en-us/requests/new?ticket_form_id=602788
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