I'm a DM, and I have a player that wanted to make changes to their custom background.

I made the changes as DM, I changed the custom background profiencies from 2 skills, 1 tool, and 1 language, to 2 skills, 2 tools. After the change, none of the proficiencies are appearing on the sheet. Selected Arcana, and Stealth as skills, and Thieves tools and navigator's tools as tool proficiencies, and none are reflected on the character sheet.

Here is the URL to the character sheet https://www.dndbeyond.com/profile/Rossonious/characters/25696383

I and another player I've been in contact with are also having this problem.

Hi, one of my players has a Lute that gives him couple of spells and advantage on charisma saving throws, but every time he refreshes the page now, it disappears and he have to add the item to the inventory again. Any fix soon?

I am also having this issue. It's specifically custom background's proficiences, tools, and languages that are not showing up on the character sheet. 

Same thing happened to me. I have a custom race that I play in a Twitch streaming campaign every Monday and today all my racial spells are gone and I'm not able to edit my character at all. When I click in to edit the character I get the generic page explaining what Race, Class, etc are. D&D Beyond please help and fix this ASAP.

To edit your character you need to click on the '?' in the upper left of the character builder.

Also this issue has been resolved for me. I think there might have been an issue or delay in the character sheet updating and reflecting the custom background. When I checked the character sheet the next day, the custom background was reflected properly.

I've tried everything to edit my character. I use DDB all the time for many campaigns and characters. For this specific character I'm no longer able to edit. When I click on any of the sections I just get a generic description.

I am also having this problem

Same problem as OP. Is there a fix coming for this?

same. my background custom (cus outlander is not on there for some reason) are not showing up

If you have trouble with the custom background where changes don't happen - the usual way to fix it is to log out and stay offline for about 20 minutes. It apparently synchronises the cache between server and browser.

yeah i came back from work, and i removed the overrides, and they were there, so yeah it fixed itself. i never logged out thouugh

thanks :)

I was having this issue until I went into the custom background and added something to the description block in addition to the name. Works fine now.

@LiamSiochsturm: thanks, this helped

Did you ever find an answer to this?

Regards!

For anyone still experiencing this bug, I found a workaround that avoids the 20 minute wait similar to what LiamSiochsturm mentioned. I tested this on two character sheets in dndbeyond after my initial accidental fix.

Note: New PCs set immediately to Custom Background will not receive this bug.

Existing PCs that had a previous background that then changes to a Custom Background will encounter this bug. It will occasionally default to the most recently selected Background or remain blank in the Description setting along with any associated skills.

Workaround: set new Custom Background and then go make any change (remove or edit) to a Proficiency in the Class Features the view sheet. I believe this fix works due to how the Proficiencies are tied between the two data items (Background and Class) in order to inform players when they are picking the same option in either or section. Since the Custom Background is not a standard option, the system may not have an algorithm to be able to easily register the new user defined settings. By removing or making a change, it affects/updates the cache as an earlier individual mentioned that then in turn resets the relationship between the two data items to be displayed correctly. 

Hope this helps anyone still struggling with it like I did till now.

yeah same, are they gonna fix this cuz it’s really annoying. i might try logging out and then logging back in again or something

They’ll show up, just be patient.

okay, thanks