I've got several characters that I'd uploaded portraits for that have stopped being displayed, now it's just a black square. A similar issue happened with the avatar that I'd uploaded to DDB- it stopped appearing a few days to a week ago and after taking it down and uploading it again nothing happened so I reverted it to the default for my account.
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Find your own truth, choose your enemies carefully, and never deal with a dragon.
"Canon" is what's factual to D&D lore. "Cannon" is what you're going to be shot with if you keep getting the word wrong.
I've been having the same issues - and not just with uploaded portraits; images all over the site have started disappearing, leaving a grey/black square or the 'torn image' crash sign.
I'm hoping to hear back as I've raised it with the mods and the support staff about a week ago. I cleared cookies once which did work, but then the bugs came back.. :(
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#Open D&D
Have the Physical Books? Confused as to why you're not allowed to redeem them for free on D&D Beyond? Questions answered here at the Hardcover Books, D&D Beyond and You FAQ
Looking to add mouse-over triggered tooltips to such things like magic items, monsters or combat actions? Then dash over to the How to Add Tooltips thread.
I've got several characters that I'd uploaded portraits for that have stopped being displayed, now it's just a black square. A similar issue happened with the avatar that I'd uploaded to DDB- it stopped appearing a few days to a week ago and after taking it down and uploading it again nothing happened so I reverted it to the default for my account.
Find your own truth, choose your enemies carefully, and never deal with a dragon.
"Canon" is what's factual to D&D lore. "Cannon" is what you're going to be shot with if you keep getting the word wrong.
This has something to do with the browser cookies for the site getting too big. Clearing the cookies for the site has fixed it for me in the past.
Edit: There is a thread with more details and steps that people have taken to correct it here: https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/108539-portraits-not-loading
I've been having the same issues - and not just with uploaded portraits; images all over the site have started disappearing, leaving a grey/black square or the 'torn image' crash sign.
I'm hoping to hear back as I've raised it with the mods and the support staff about a week ago. I cleared cookies once which did work, but then the bugs came back.. :(
#Open D&D
Have the Physical Books? Confused as to why you're not allowed to redeem them for free on D&D Beyond? Questions answered here at the Hardcover Books, D&D Beyond and You FAQ
Looking to add mouse-over triggered tooltips to such things like magic items, monsters or combat actions? Then dash over to the How to Add Tooltips thread.
clearing image caches can help, too.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
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