My characters were locked due to a bug where it merged two characters from a campaign on my account (which have been removed from the campaign to test if that would fix it) and when I went back into the My Characters tab they were unlocked. But I only had the option to delete them. Here's the image of my Characters tab in its current state. I've never bought a subscription from D&D Beyond and I don't want to have to delete 5 characters simply because of a bug. If you could assist in any way I would appreciate it.
My characters were locked due to a bug where it merged two characters from a campaign on my account (which have been removed from the campaign to test if that would fix it) and when I went back into the My Characters tab they were unlocked. But I only had the option to delete them. Here's the image of my Characters tab in its current state. I've never bought a subscription from D&D Beyond and I don't want to have to delete 5 characters simply because of a bug. If you could assist in any way I would appreciate it.
Thank you.
Someone on discord reported the same thing. They told him to submit a support ticket.
I believe it's through here: https://dndbeyond.zendesk.com/hc/en-us
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