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Help with payment not being recognized

#1 Oct 25, 2022
Aelete
Aelete

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- Join Date: 4/12/2020
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Hi! I need help with my account,
My suscription is not being recognized.
I've tried several payment methods and after the first successful transaction, my account goes back to the free tier.

Thanks!

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#2 Oct 26, 2022
IamSposta
IamSposta

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Submit a support ticket: (https://dndbeyond-support.wizards.com/hc/en-us/articles/7747201867540).

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