I just bought Xanathar's Guide to Everything, refresh the page numerous times, signed out/in, etc...I just don't have access to any content in the Character Builder. I bought it for the Hexblade precisely, but nothing shows up on my account.
Check to see if your entitlements need to be synced. See the link in my signature. While on that same page, scroll down and make sure that Xanathar’s shows up in the “current product licenses” section. Also make sure your bought the whole book and not the “compendium only” option. did you purchase through the website or the app? App purchases can get delayed because they have to go through the App Store or google play store.
Thanks for the answer :-) I've checked that yesterday. I do have access to the content of the book in "Source" but no sync is made with Character creation:
: "Your entitlements data is in sync! You should have nothing to worry about, but contact our Support Team if you're having problems accessing your purchased content."
And yes, I bought the Sourcebook, and the licence is active.
I've read everything. All is done properly. I don't have access to anything throught the Character Builder, not only parts. It's like Xanathar is not linked to my account, simply.
I also tried to turn on Adds and any protection for this web site. And even tried it on another computer. To no avail.
Hi,
I just bought Xanathar's Guide to Everything, refresh the page numerous times, signed out/in, etc...I just don't have access to any content in the Character Builder. I bought it for the Hexblade precisely, but nothing shows up on my account.
Thanks.
Check to see if your entitlements need to be synced. See the link in my signature. While on that same page, scroll down and make sure that Xanathar’s shows up in the “current product licenses” section. Also make sure your bought the whole book and not the “compendium only” option.
did you purchase through the website or the app? App purchases can get delayed because they have to go through the App Store or google play store.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
Thanks for the answer :-) I've checked that yesterday. I do have access to the content of the book in "Source" but no sync is made with Character creation:
Purchase
Hmmm....You might try checking the "Accessing Content" link in my signature, and see if there are any other suggestions there.
What specific things from Xanathar's have you tried to access from the builder?
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
Hi,
I've read everything. All is done properly. I don't have access to anything throught the Character Builder, not only parts. It's like Xanathar is not linked to my account, simply.
I also tried to turn on Adds and any protection for this web site. And even tried it on another computer. To no avail.
So it must be an account problem. Thanks!
Seems to be working now. Who knows why.
Thanks!