As the title says, I can't access any of these items on my characters despite owning them. I am able to access those adventures, and can view the items on the site, but cannot find them through the equipment on a character.
Have you checked the "magical" box in the Add Item section on the character sheet when looking?
If you have a Master Tier sub and have turned on content sharing in a campaign, try turning it off and back on. If not and you are in a campaign where sharing is turned on, ask the person who turned it on to try it. I know that sounds odd when you own the content, but it may be that your permissions (?) need to be resynced, and I've seen some reports that toggling content sharing seems to help in those situations. If not, and if that is the issue, a staff person will have to resync for you.
I can look at both of those pages with no problem. I tried turning on/off on the campaign I'm sharing on and it didn't help. Still need to ask my friend to redo the campaign I'm in though.
And it's all of my characters, not a specific one. I own all the material I'm trying to access but none of my characters can see or add those items to their sheets.
I can't access the Bracer of Flying Daggers nor the Gauntlets of Flaming Fury. This is the character I realized it on but I can't access them on any of my characters.
I can't access the Bracer of Flying Daggers nor the Gauntlets of Flaming Fury. This is the character I realized it on but I can't access them on any of my characters.
This character isn't in a campaign. Have you bought any books or are they only shared to you?
As the title says, I can't access any of these items on my characters despite owning them. I am able to access those adventures, and can view the items on the site, but cannot find them through the equipment on a character.
What happens when you click on these links:
Matalotok
Azuredge
Have you checked the "magical" box in the Add Item section on the character sheet when looking?
If you have a Master Tier sub and have turned on content sharing in a campaign, try turning it off and back on. If not and you are in a campaign where sharing is turned on, ask the person who turned it on to try it. I know that sounds odd when you own the content, but it may be that your permissions (?) need to be resynced, and I've seen some reports that toggling content sharing seems to help in those situations. If not, and if that is the issue, a staff person will have to resync for you.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
You can also post a link to the character that is having a problem and name which item you are having issues with and a mod can check on that.
I can look at both of those pages with no problem. I tried turning on/off on the campaign I'm sharing on and it didn't help. Still need to ask my friend to redo the campaign I'm in though.
And it's all of my characters, not a specific one. I own all the material I'm trying to access but none of my characters can see or add those items to their sheets.
Please can you provide a link to a character sheet of yours that is affected?
(note - the url of the character sheet, not the "share" link please)
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
https://www.dndbeyond.com/profile/NoticeablyAwkward/characters/926270
I can't access the Bracer of Flying Daggers nor the Gauntlets of Flaming Fury. This is the character I realized it on but I can't access them on any of my characters.
This character isn't in a campaign. Have you bought any books or are they only shared to you?
Yeah, I own almost everything, including Dragon Heist and Descent into Avernus.
I just had a look and can duplicate the issue - that's super weird.
Please submit a support ticket, including the link to this thread and the character.
The support team are amazing and will be able to get someone to resolve this for you.
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊