DM and I are unable to "add item"  under "Equipment" to add "Driftglobe".   When we try the result is "No Results found".  Try to browse Wonderous Items and it's not on the list.  I 've tried with multiple characters in two campaigns with no results.

Note, DMG is a part of purchased books on DnDBeyond.com.

Is the “common” box checked?

No, I believe I have tried every combination. 

Nothing checked. No results found.

Magical checked.  No results found.

Wondrous highlighted.  No results found.

I even put nothing in the search box and scroll down through the entire list for each of the above.  Nothing.

Contact Support, there are other missing items for select users too. Every clue helps solve it.

Were you ever able to resolve this? I'm having the same issue

Here is a consolidation of many of the solutions when it comes to this issue. please forgive me if you've tried some of these already.

Did you buy the content on D&D Beyond?

• • D&D Beyond is a digital retailer and tool set. They are no different from your local bookstore. In order to have access to the content on D&D Beyond you need to buy it through D&D Beyond or make a duplicate within the homebrew creator. For more information, look at these threads: Hardcover Books, D&D Beyond, and You -  D&D Beyond vs Physical Books: An Explanation - Homebrew FAQ - Everything You need to know about Homebrew - 
  • I bought the cheaper version. In addition to being able to read the books on D&D Beyond you need to buy the digital tools. There is an option for ‘Compendium Only’ content with each book purchase that is usually ⅔ the cost of the whole book. That content does NOT give you access to the digital tools usable in the character builder, but does give you access to read the book. If you only own the compendium content you'll need to buy the integrated tools to be able to use that content on the character sheet. The best way to check this is to go to the market page for the book and see if you have the checkmark next to any of the stuff aside from what is labeled 'Compendium Only' at the bottom of the page. The cost of any individual part of a book gets reduced from the cost of the whole book, so if you did buy the compendium content the cost of it would count as credit toward the purchase of the book, so you won't be buying it again if you bought the digital tools through the purchase of the book.
  • I bought the digital tools on D&D Beyond, but still don’t have access to it. Check to make sure that you are logged into the correct account. It's easy to accidentally have more than one account because of the varying ways to log into the website. If you do find that you have more than one account, you should open a support ticket to get them merged by clicking here or via the ‘Help Portal’ link at the bottom of the page. If you are in the correct account and still have this issue, move to the “I own/have shared with me the content but still can’t use it” section.

Did someone else buy the content and share it with you?

• • I don’t/sometimes have access to the stuff. The content on D&D Beyond is shared with a campaign, not you specifically as a player. You need to be making the character within the campaign to be able to have access to the tools if they are being shared with you. The same thing goes for homebrew made by other people.
  • I’m in the campaign and still can't use the tools. Content sharing needs to be enabled within the campaign by someone with a master tier subscription. This person does not need to be the DM, just as long as someone has content sharing enabled everyone's content will be shared throughout the campaign.
  • Content sharing can’t be enabled. Only someone with a master tier subscription can share their content and you are only able to share content with five campaigns at a time. If the person with the master subscription already has five campaigns that they are sharing content with they will have to disable sharing with one of them to enable it with a different one. Find out more information about subscriptions here.
  • Content sharing is enabled, but I still don't have access to the stuff. Move to the next section.

I own/have shared with me the content but still can't use it.

• • Do you have the content toggled for your character sheet?  Make sure that the slider is red (to the right) to have the content enabled. Linked here is an article written by the staff of D&D Beyond about how the sliders work and what each slider actually enables. It is important to note that content is toggled based on the book it originally came out in, and not necessarily the book purchased from. This is important with much of the content from Tasha’s Cauldron of Everything that were originally published in the varying Magic the Gathering books. Again, see the article about it linked above.
  • Make sure that you and your players have their entitlements in sync. You can go here to ensure that all content you should have access to is being properly mapped to your account. If you don't want to follow the link you can go to the drop-down menu that pops up when you hover on your username at the top right of the page and click Account->Marketplace. You should see a section near the top labeled ‘Account Entitlements’ that will tell you to sync your entitlements or that your entitlements are in sync.
  • Make sure you bought the player option, not the monster. If you bought something specific from a book it's important to know if you bought the player race or the monster. There are several player races that are also monsters, and it's easy to accidentally buy the Changeling Monster and not the Changeling Race as an example.
  • Do you meet the prerequisites? There are prerequisites for many of the mechanics in D&D that are toggleable on the first page of the character sheet with the other toggles. If it is toggled on (Red/to the right) then you need to meet the prerequisites to be able to use the content. You can always disable the toggle for prerequisites and see if the content reveals itself.
  • I bought it through the App. The connection between the app and the character builder often takes time to update. Since the payment has to go through the app store and then to D&D Beyond there is an entire other system that needs to get checked and verified before the content will show up. D&D Beyond doesn't get the information regarding your purchase until it has gone through the app store. If you find yourself having issues with the app, you should open a support ticket by clicking  here or via the ‘Help Portal’ link at the bottom of the page and reach out to the app store you made your purchase through for more information regarding your purchase.
  • Force the system to update. Sometimes the system is finicky. You may have to “wake up” your character sheet to force it to update its cache. Add and remove Inspiration or equipment and refresh the browser page. You can also try having the person with the subscription toggle content sharing off and on again. If that doesn't work try using a different device/browser to look at the content. If the content was recently purchased or it is homebrew that was recently updated it can take a bit of time for the content to become available to you because of server update latency, usually 15-20 minutes.

I’m having an issue you didn’t mention.

• I can’t add something to my character sheet. Adding things in the character sheet can be confusing. If you are trying to add equipment make sure that you are in the ‘Inventory’ -> ‘Manage Inventory’ section of the character sheet and have the appropriate toggles to find what you are looking for (Proficient, Common, Magical, Container) and the appropriate type of equipment selected (Armor, Potion, Ring, etc.) If you are trying to add a Feat make sure you are in the ‘Features and Traits’ -> Feats -> Manage Feats Section of the sheet. It is the same thing with Spells if you are able to cast spells you’ll have a ‘Spells’ -> ‘Manage Spells’. Finally there is the Extras Tab where all of your other miscellaneous things will be located, such as pets. To add things here click ‘Extras’ -> ‘Manage Extras’ and add whatever you are looking for. An important caveat to this is there are some items/feats that are not currently and/or properly implemented on D&D Beyond due to the way the system is set up. These things are much more common in the newer* books, specifically the Strixhaven book. *As of 4/6/22

If nothing else has worked.

• • Try just waiting a bit. Sometimes D&D Beyond does maintenance, or is having server issues or any other number of things that could be messing with stuff. Usually the system takes about 20-30 minutes to fully update but it could be longer depending on what is going on.
  • Submit a support ticket. If you post on the forums and just really can’t get a solution or it falls outside of the range that forum randos can help, you should open a support ticket by clicking here or via the ‘Help Portal’ link at the bottom of the page.  All tickets are consolidated into one ticket  based on your account and are dated by the most recent ticket submitted. Please only submit one ticket per issue as submitting multiple tickets will only push you back in the queue.

   

Quote from dlopan >>

Were you ever able to resolve this? I'm having the same issue

 Are you able to see the Driftglobe's description?

Thanks naurgoodie, your comment helped me figure it out. That item isn't in the PHB, it's in the Dungeon Master's Guide which is why I couldn't see it.

Quote from dlopan >>

Thanks naurgoodie, your comment helped me figure it out. That item isn't in the PHB, it's in the Dungeon Master's Guide which is why I couldn't see it.

 Yeah, magic items are almost entirely in the DMG. The only one in the PHB is regular Potion of Healing.

However, it's possible to see the vast majority of the DMG items in the free Basic Rules! Sadly Driftglobe is one of the few that are not.

Quote from bonnkansan >>

Quote from dlopan >>

Thanks naurgoodie, your comment helped me figure it out. That item isn't in the PHB, it's in the Dungeon Master's Guide which is why I couldn't see it.

 Yeah, magic items are almost entirely in the DMG. The only one in the PHB is regular Potion of Healing.

However, it's possible to see the vast majority of the DMG items in the free Basic Rules! Sadly Driftglobe is one of the few that are not.

 There are a good number of magic items in the Basic Rules. And The Potion of Healing in the PHB is categorized under Equipment. (Yes, it's odd, but that's how it goes.)