One of my players has his character set up, but it wont let him join the game. It wont let him click the character at all
I assume he is at the <Join a Campaign> screen. Once you click or highlight a character, you have to scroll all the way down to the bottom of the page and click <JOIN WITH THIS CHARACTER>, it is a blue boxy button.
he cant click any character, the mouse has a circle with a slash when he holds it over.
Hm... I am not really sure then. Here are some common suggestions I have seen, but I am not sure if any of them will work: 1. Log out and log back in. 2. Clear browser's cache. 3. Disable all extensions and plugins. 4. Disable VPN. 5. If he has Chrome, try incognito mode. 6. Try a different browser.
If none of that helps, I will ask a mod or contact support.
So we tried all of those things and it still isn't working. we cleared his cache and he downloaded firefox and it still wont work for him. How do I ask a mod for help on this? I don't want to keep you tied up just to help me with this issue
So we tried all of those things and it still isn't working. we cleared his cache and he downloaded firefox and it still wont work for him. How do I ask a mod for help on this? I don't want to keep you tied up just to help me with this issue
You already did it. Just have to be patient and wait for them to see this thread in the morning. They will probably ask for a link to the character. If your player just copies the url and posts it here that will suffice. If it is set to private, then people other than the mods will not be able to see it. They might need more info too, I don’t know.
One of my players has his character set up, but it wont let him join the game. It wont let him click the character at all
I assume he is at the <Join a Campaign> screen. Once you click or highlight a character, you have to scroll all the way down to the bottom of the page and click <JOIN WITH THIS CHARACTER>, it is a blue boxy button.
Check Licenses and Resync Entitlements: < https://www.dndbeyond.com/account/licenses >
Running the Game by Matt Colville; Introduction: < https://www.youtube.com/watch?v=e-YZvLUXcR8 >
D&D with High School Students by Bill Allen; Season 1 Episode 1: < https://www.youtube.com/watch?v=52NJTUDokyk&t >
he cant click any character, the mouse has a circle with a slash when he holds it over.
Are those characters currently under other campaigns? They will have to leave that campaign before that can join yours.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Hm... I am not really sure then. Here are some common suggestions I have seen, but I am not sure if any of them will work:
1. Log out and log back in.
2. Clear browser's cache.
3. Disable all extensions and plugins.
4. Disable VPN.
5. If he has Chrome, try incognito mode.
6. Try a different browser.
If none of that helps, I will ask a mod or contact support.
Check Licenses and Resync Entitlements: < https://www.dndbeyond.com/account/licenses >
Running the Game by Matt Colville; Introduction: < https://www.youtube.com/watch?v=e-YZvLUXcR8 >
D&D with High School Students by Bill Allen; Season 1 Episode 1: < https://www.youtube.com/watch?v=52NJTUDokyk&t >
This is his first time playing, so it isn't attached to anything but this one.
Is the character incomplete?
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
So we tried all of those things and it still isn't working. we cleared his cache and he downloaded firefox and it still wont work for him. How do I ask a mod for help on this? I don't want to keep you tied up just to help me with this issue
You already did it. Just have to be patient and wait for them to see this thread in the morning. They will probably ask for a link to the character. If your player just copies the url and posts it here that will suffice. If it is set to private, then people other than the mods will not be able to see it. They might need more info too, I don’t know.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting