I purchased the Great Old One warlock and the Way of the Four Elements Monk around a week ago. I was instantly given the Way of the Four Elements but i wasn't given the Great Old One Warlock. I filled out the DnD request form and was told i would be contacted within 24-72 hours and that was about a week ago. I tried clearing my cookies and logging out and logging back in. I even tried making a new character to see if it was available to other characters and it didn't show up either. Has any one else had this problem and do you know a solution?
Click this link and scroll down and if it offers you a chance to resync that purchase then do that and if it doesn’t does it say you have it unlocked or not?
I purchased the Great Old One warlock and the Way of the Four Elements Monk around a week ago. I was instantly given the Way of the Four Elements but i wasn't given the Great Old One Warlock. I filled out the DnD request form and was told i would be contacted within 24-72 hours and that was about a week ago. I tried clearing my cookies and logging out and logging back in. I even tried making a new character to see if it was available to other characters and it didn't show up either. Has any one else had this problem and do you know a solution?
Click this link and scroll down and if it offers you a chance to resync that purchase then do that and if it doesn’t does it say you have it unlocked or not?
https://www.dndbeyond.com/account/marketplace
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i clicked on the link and it didnt give me an option to resync but it does show that i have it purchased.