I just bought the new player bundle with the sale that is going on and for some reason I can't access the now options in the character builder, but I can go in and read their respective pages, so I don't know if this is a bug or just a problem on my end somehow.
If you just bought it it might take a little bit for all of that new data to push through. Be patient, it’ll come. If you log out and log back in, that might help speed things up a little. But it could still take a while, that’s a lot of data all getting pushed to your account all at once.
Have the same issues. I already owned the PHB, XGTE, TCOE and the 3 melee spells from SCAG, but I purchased the bundle for the rest of SCAG (backgrounds, subclasses, etc). They are not available atm.
I will wait a little more and hope the problem resolves itself.
I tried to build a Variant Human character, but there were no options of PHB. (for example, there was no Shield Master feat)
I still can find feats of TCE which purchased last year / I can access to contents of PHB by sourcebook page without problems. / I can choose subclasses of XGE in builder with no problem.
I checked my account page and there says sync has no problem. / I tried to sign out and sign in, but nothing happens.
Just bought the player bundle (at a discount as I already owned PHB and Xanthar's) but the new content I got from it, namely Tasha's Cauldron, isn't showing up as I cant add new fighting styles to a fighter character for example.
If the content is still not showing up by now, try checking your entitlements: click on your user name in the upper right of this page, choose account and then the marketplace tab. Look under account entitlements. If it says you need to sync, click on the sync button.
Have you turned on optional class Features on the home page of the builder, and then checked ”fighting style options” in the optional features manager” tab of the class tab?
I had this problem aswell I bought the players bundle earlier today and I only have access to PHB and hexblade which I bought separately a few weeks ago in my character customization options, however I do have access to the information so I can read about stuff like genie warlocks or grave clerics but not make one. I sent an email to support just waiting on a reply to see what can be done.
I bought the player's bundle two and a half hours ago and the content in the character builder still hasn't shown up. My entitlements data is in sync and I can see the player bundle under current product licenses on my account.
I'm also having this issue. Purchased the bundle a few hours ago however the content still isn't showing up, regardless of turning on the optional class Features.
I'll also send an email to support and see what response I get, I'm assuming they might just be flooded with purchases and its taking a while to redeem these features within the CC.
I would like to echo the sentiments of the above posts and say I cannot access anything in Tasha's either, nor does any of the contents I bought in the Player Bundle show up in my character sheet, even when I toggle all sources on, as well as optional class features. I have checked my entitlements and it says they are in sync.
Bought the Player's bundle, and I cannot access even the regular feats from PHB on character creation. Those out there telling "just be patient" are making a disservice to the community, for telling people to only wait when waiting is not guaranteed to solve their problem. I'm glad I opened a ticket, because I've seen an user here taking entire 2 weeks to be able to access the content.
I just bought the new player bundle with the sale that is going on and for some reason I can't access the now options in the character builder, but I can go in and read their respective pages, so I don't know if this is a bug or just a problem on my end somehow.
If you just bought it it might take a little bit for all of that new data to push through. Be patient, it’ll come. If you log out and log back in, that might help speed things up a little. But it could still take a while, that’s a lot of data all getting pushed to your account all at once.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Purchased it as well and my Tasha Cauldron of Everything digital information is not accessible although the page says I purchased it.
Have the same issues. I already owned the PHB, XGTE, TCOE and the 3 melee spells from SCAG, but I purchased the bundle for the rest of SCAG (backgrounds, subclasses, etc). They are not available atm.
I will wait a little more and hope the problem resolves itself.
I purchased Player's Bundle today. (Jan 7th)
I tried to build a Variant Human character, but there were no options of PHB. (for example, there was no Shield Master feat)
I still can find feats of TCE which purchased last year / I can access to contents of PHB by sourcebook page without problems. / I can choose subclasses of XGE in builder with no problem.
I checked my account page and there says sync has no problem. / I tried to sign out and sign in, but nothing happens.
I need a help!
Just bought the player bundle (at a discount as I already owned PHB and Xanthar's) but the new content I got from it, namely Tasha's Cauldron, isn't showing up as I cant add new fighting styles to a fighter character for example.
If the content is still not showing up by now, try checking your entitlements: click on your user name in the upper right of this page, choose account and then the marketplace tab. Look under account entitlements. If it says you need to sync, click on the sync button.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
Have you turned on optional class Features on the home page of the builder, and then checked ”fighting style options” in the optional features manager” tab of the class tab?
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
I had this problem aswell I bought the players bundle earlier today and I only have access to PHB and hexblade which I bought separately a few weeks ago in my character customization options, however I do have access to the information so I can read about stuff like genie warlocks or grave clerics but not make one. I sent an email to support just waiting on a reply to see what can be done.
I bought the player's bundle two and a half hours ago and the content in the character builder still hasn't shown up. My entitlements data is in sync and I can see the player bundle under current product licenses on my account.
I'm also having this issue.
Purchased the bundle a few hours ago however the content still isn't showing up, regardless of turning on the optional class Features.
I'll also send an email to support and see what response I get, I'm assuming they might just be flooded with purchases and its taking a while to redeem these features within the CC.
Will update if I find out more!
Also having this exact issue - can't add spells to my characters from XGtE from the bundle I bought this morning.
I have one character in a campaign with a shared copy of XGtE and he can add the spells just fine. My entitlements are in sync.
I am having this issue as well.
I would like to echo the sentiments of the above posts and say I cannot access anything in Tasha's either, nor does any of the contents I bought in the Player Bundle show up in my character sheet, even when I toggle all sources on, as well as optional class features. I have checked my entitlements and it says they are in sync.
Bought the Player's bundle, and I cannot access even the regular feats from PHB on character creation. Those out there telling "just be patient" are making a disservice to the community, for telling people to only wait when waiting is not guaranteed to solve their problem. I'm glad I opened a ticket, because I've seen an user here taking entire 2 weeks to be able to access the content.
Thanks for the heads up - I've passed this along to the team.
Same issue here. I purchased the Players Bundle today, only owning the Player's Handbook and a few individual items before.
I can access Sword Coast and Xanthar's but nothing in Tasha's is working.
Hey all -
This issue should now be resolved. Please let me know if it's still happening.
Optional class features are still not appearing (yes, they are enabled), the other stuff seems to work.Everything is fixed, thanks a buch!
Its fixed for me I have the new stuff in character customization thanks