I have a character that I created like 1,5 years ago and during that time I purchased a month long hero subscription. After the subscription ended, I had to choose which characters remained active and at the time I had no need for the character. We recently finished out long running campaign and started to transition to a new one and I was planning on playing with that character, however I could not access it. I figured maybe I could activate it while moving to another campaign, but I soon found out that was not the case. Now my character is stuck in limbo and I cannot do anything about it and my dm can't access it because it no longer is in an active campaign.
I have a character that I created like 1,5 years ago and during that time I purchased a month long hero subscription. After the subscription ended, I had to choose which characters remained active and at the time I had no need for the character. We recently finished out long running campaign and started to transition to a new one and I was planning on playing with that character, however I could not access it. I figured maybe I could activate it while moving to another campaign, but I soon found out that was not the case. Now my character is stuck in limbo and I cannot do anything about it and my dm can't access it because it no longer is in an active campaign.
Can somebody help me?
Character unlock requests would normally require a request to Customer Service - however I've unlocked the locked character for you.
Hi,
I have a character that I created like 1,5 years ago and during that time I purchased a month long hero subscription. After the subscription ended, I had to choose which characters remained active and at the time I had no need for the character. We recently finished out long running campaign and started to transition to a new one and I was planning on playing with that character, however I could not access it. I figured maybe I could activate it while moving to another campaign, but I soon found out that was not the case. Now my character is stuck in limbo and I cannot do anything about it and my dm can't access it because it no longer is in an active campaign.
Can somebody help me?
Character unlock requests would normally require a request to Customer Service - however I've unlocked the locked character for you.
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