I recently had to disable my subscription because of financial issues and because I had over 6 characters it made me choose only six to keep access to, unfortunatly I chose six but forgot to keep one of the characters im actually using, I thought if I deleted all the characters I didnt need (all but two) it would work but I still dont have access this is kind of urgent because yhe next session is in just a few days.
Free: You will have to contact support and hope that folks have stopped submitting multiple ticket for the same stuff as that jams up the works. If they are still backed up it will likely take around a week+ before they can help. (You’ll likely have to attempt to recreate your character in the meantime, so you may want to start thinking about how.) https://dndbeyond.zendesk.com/hc/en-us/requests/new?ticket_form_id=602788
Fast: Buy a 1-month Hero Subscription just to unlock your characters again and they will be yours within minutes. (I think this one will cost you about $3 if I remember correctly.)
I recently had to disable my subscription because of financial issues and because I had over 6 characters it made me choose only six to keep access to, unfortunatly I chose six but forgot to keep one of the characters im actually using, I thought if I deleted all the characters I didnt need (all but two) it would work but I still dont have access this is kind of urgent because yhe next session is in just a few days.
You have two options, Free, or Fast. Pick one:
Free: You will have to contact support and hope that folks have stopped submitting multiple ticket for the same stuff as that jams up the works. If they are still backed up it will likely take around a week+ before they can help. (You’ll likely have to attempt to recreate your character in the meantime, so you may want to start thinking about how.) https://dndbeyond.zendesk.com/hc/en-us/requests/new?ticket_form_id=602788
Fast: Buy a 1-month Hero Subscription just to unlock your characters again and they will be yours within minutes. (I think this one will cost you about $3 if I remember correctly.)
I hope that helps.
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